Hi, we're Oscar. We're hiring a Project Lead, Decentralized Learning join our Center of Excellence team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role
You will oversee production initiatives to implement lean, repeatable and scalable tools and techniques and independently represent the team within the broader organization.
You will report to the Associate Operations Manager of Decentralized Learning.
Work Location:
Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.
This is a remote position based in Arizona. You will have the option to go into our Tempe, AZ office. We encourage you to work part-time in the office and part of the time remote / work-from-home. #LI-Hybrid
Pay Transparency:
The base pay for this role is: $65,520- $85,995 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
Responsibilities
- Establish and sustain working relationships with Operations Managers, team leads, and frontline colleagues, influence and follow-up with business leaders to ensure action plans align with continuous improvement goals, and participate in collaboration with peers and team members.
- Implement processes, and mindset shifts supporting the success of outcomes
- Evaluate daily production outcomes utilizing continuous improvement methodologies and help build remediation plans when outcomes are not aligned to expectations
- Promote strategy, providing feedback, raising awareness, and driving a continuous improvement mindset across the organization while demonstrating behavioral change and fostering a culture aligned with Oscar's core values.
- Participate in continuous improvement activities that drive or influence the improvement and development of a production team
- Compliance with all applicable laws and regulations
- Other duties as assigned
Qualifications
- 2+ years of experience delivering projects in a Production-based environment
- 1+ years of leadership accountability/experience encompassing direct reports or project teams
- 2+ years of experience using data to guide improvements
- 2+ years experience with remote teams and within multiple disciplines
Bonus points
- Bachelor's degree or coursework in business, economics, or related fields
- Lean Six Sigma certification - Green or advanced belt certification
- PMP Certification or Project Management Certification
- Project management software experience
- Experience working in a regulated industry
- Experience working with BPOs
