Job Title: Program Manager
Location: Remote/Virtual
Reports To: Director of Program Management
What Need Can You Fill?
We are seeking an exceptionally motivated and detail-oriented Program Manager to join our forward-thinking team. This pivotal role requires a candidate who is adept at overseeing and coordinating multiple programs and embodies a deep passion for driving success and efficiency in every initiative. The ideal candidate will have a proven track record of excelling beyond standard expectations, a keen desire to continually learn and adapt, and the drive to grow with the company long-term. Your mission will be to champion the pursuit of excellence across all programs, fostering an environment that thrives on innovation and exceptional service delivery. If you thrive in a dynamic, fast-paced environment and are committed to building a career that makes a difference, we invite you to apply.
What Will You Be Doing?
- Manage the end-to-end release process, from inception to initial deployment, within the SaaS environment.
- Create and maintain delivery plans for current and future sprints, ensuring the timely and successful completion of deliverables.
- Build strong relationships with key stakeholders, actively managing their expectations based on data-driven project management.
- Provide key metrics for releases, facilitating discussions during sprint retrospectives to identify issues and trends and drive continuous improvement.
- Act as a facilitator between product teams, release managers, and business stakeholders to manage release, iteration, and business prioritization planning.
- Ensure adherence to development processes and principles, including Agile and Scrum methodologies, and identify areas for process improvement.
- Identify and highlight technical blockers and risks.
- Manage and communicate technical dependencies within releases, ensuring effective coordination and resolution.
- Conduct all business in accordance with Intradiem’s policies and procedures.
- Perform all other duties as assigned.
What Will You Need To Succeed?
- Bachelor’s degree in Computer Science engineering or a related field.
- Requires at least 3 years of experience as Program Manager.
- Strong understanding of SDLC processes and ability to identify areas for process improvement.
- Experience working with multiple Scrum teams in diverse technical functions, including offshore and onshore resources.Ability to operate in an entrepreneurial, open, and collaborative environment.
- Experience working on business-critical applications and large-scale SaaS-based deployments.
- Strong leadership and management skills, with the ability to effectively lead and motivate teams.
- Certified Scrum Professional (CSP) or equivalent experience in managing complex projects (preferred).
- Ability and desire to learn new technologies and apply new skills.
- Strong organizational and problem-solving abilities.
- Accurate and regular reporting of release status and timelines.
*Must be able to travel 3-4 times a year for onsite team meetings*
