Become a Product Researcher for Bloomreach! Help us scale our research operation. Your work will impact the direction of our product for many customers in dozens of different verticals in the e-commerce space. The salary range starts at 2500€ per month gross along with stock options and other benefits. Working in one of our Central European offices or from home on a full-time basis, you’ll become a core part of the Product Experience Team.
Your job will be to:
- Broaden quantitative research with data analysis and AI
- Run and help scale our qualitative research routines
- Collaborate closely with the Product Experience and Product Management teams
a. Broaden quantitative research with data analysis and AI
- Use our own a variety of tools and AI (including our own Engagement app) to uncover patterns of user behaviour
- Monitor and analyse streams of feedback data such as NPS, CSAT, reviews, adoption
- Visualise the findings in a variety of digestible formats (write-up, presentation deck, video,...)
b. Run and help scale our qualitative research
- Run your own qualitative research to steer the Product organization with the insights from our customers, prospects and new verticals
- Help scale qualitative research by supporting Product managers and Product to streamline the research process
- Present your research findings in a variety of digestible formats (write-up, presentation deck, video,...)
c. Collaborate closely with the Product Experience and Product Management teams
- Collaborate with Product designers, Product managers and Documentation writers on a daily basis
- Look for technological trends to help automate the research process
- Take responsibility for your own personal development as a researcher
Your success story will be:
- In 30 days, you will be fully onboarded and contributing to an ongoing research project
- In 90 days, you will have successfully completed your own research project
- In 180 days, you will have presented your research findings to the Product Experience team meeting
- In 210 days, you will have formulated and presented your plan to further automate and streamline the research process
You have the following experience and qualities:
- Professional — experience in data analysis and user research, using AI at work and following new trends in tech
- Personal — motivation, drive, and fluency in English
Professional experience
- Experience in analysing large data sets and providing actionable insights therefrom
- Acquintance with qualitative user research (ideally in a tech company)
- Experience applying AI for work tasks
- Following new trends in tech
Personal qualities
- Motivation and willingness to work on big, time-sensitive projects
- Drive and self-organization to navigate through ambiguous situations
- Fluency in English and exceptional communication skills for collaborating with the team
