About You:
As a PM III, you are a creative problem solver, a coach and role model to more junior PMs, and an executor driven by positive outcomes for our users. You demonstrate trust in and dedication to our vision, mission and values. You have strong customer empathy and make product decisions based on both qualitative and quantitative customer and business data. You make decisions by optimizing for ROI and driving bottom-line/top-line performance. You have a passion for solving customer problems, developing strategies and roadmaps, and executing plans that create new value for our users and our business. You are a natural collaborator and communicator who has a track record of building positive relationships across a broad, diverse organization.
About the Role:
As a Product Manager, you will help solve challenges unique to our connected suite of products by leading innovation and value delivery for business critical initiatives. You will work with a cross-functional group of designers, engineers, researchers and analysts to form and execute a best-in-class product roadmap (including defining, validating, and prioritizing epics/initiatives). You will support the definition of product goals and strategy and will advocate core product development principles across the business.
Responsibilities include:
- Define and deliver the roadmap for your product.
- Be a coach and role model to more junior Product Managers.
- Build best in class products for your customers.
- Understand shoppers' and sellers’ problems in detail and ensure the problems are clearly defined and prioritized - making tradeoffs between scope, cost, schedule and business benefits to ensure tech resources are always focused on the highest impact work.
- Consistently deliver high value and impactful work, on schedule.
- Drive real customer and business value that shows up internally and externally, regularly and predictably.
- Collaborate with cross-functional teammates to improve our processes and ensure team alignment towards goals.
- Contribute to team level KPIs/OKRs, define product KPIs/OKRs, and monitor/manage product health and achievement toward those KPIs/OKRs.
- Establish effective, trusting relationships with key internal and external partners.
- Establish yourself as an expert and thought leader in your specific product space.
- Communicate roadmaps, updates and key accomplishments effectively and broadly throughout the organization.
- Work across other internal teams to establish clear interconnected roadmaps to align on intersection points.
Required Skills & Experience:
- Bachelor’s degree in business, computer science, or economics, or related field, or equivalent work experience.
- 3-5+ years of experience as a product manager (across mobile and web), with a history of delivering significant and meaningful business and customer outcomes.
- Demonstrated product sense with an in-depth understanding of UX design principles and product experimentation (i.e. A/B testing, User testing, etc.).
- You have experience working across the entire product process (strategy through to delivery) and have a strong grasp of the fundamental principles of product management, lean product development and agile practices.
- Experience defining KPIs and product metrics and using them to drive decisions, and pairing that with a sense for how and when to balance data with intuition.
Nice to Haves:
- Experience working in e-commerce, retail, marketplaces, transportation, logistics, or a related sector.
- SQL, Tableau , and/or other data analysis skills.
