Roadie, a UPS Company, is a logistics management and crowdsourced delivery platform. Founded in 2014, Roadie offers businesses fast, flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of U.S. households by providing access to more than 200,000 independent drivers nationwide – allowing businesses to offer their customers delivery optionality for almost any industry, from airlines to artisans.
Our Product team is hyper-focused on creating products that solve real-world problems in the crowdsourced delivery space. We are looking for a Product Manager to develop and execute on a product roadmap with a focus on people and pay in the Roadie system. Primary areas will be around legal/regulatory projects, user management of our Drivers & Senders (authentication & representation), fraud prevention, and Driver & Sender payments. In this role, you’ll also partner with our other Product teams (i.e. Driver, Sender, Internal) to help ensure they have what they need around people & pay.
What You’ll Do
- Work closely with the Product Lead of the Internal Experience to identify goals, direction, and execution
- Communicate regularly with internal stakeholders (Driver/Send/Internal Experience, Legal, Trust & Safety, Accounting, etc.) to understand their goals and help them identify root problems
- Serve as main point of contact with third party vendors on integrations into the Roadie system
- Synthesize insights into a strong product direction and immerse yourself within the agile development team to execute your vision
- Scope, plan, and deliver an actionable product backlog, prioritizing stories, and ship high-quality features weekly
- Lead projects end-to-end as well as partnering cross-functionally to evaluate impact
What You Bring
- 5+ years of experience in the product development life cycle
- Experience regularly shipping features and maintaining a mature product
- Experience collaborating with development, QA, and UX teams in an agile environment
- Experience with people or money management systems, preferred
- Excellent analytical and problem solving skills, using data to drive decision-making
- Basic knowledge of technical concepts like API endpoints and event-streaming approaches like Kafka
- Thrive in environments where you are balancing different perspectives and competing priorities
- Radical thinking paired with strong execution. Can envision a world different than the status quo with the ability to articulate a clear path to get there
Why Roadie?
- Competitive compensation packages
- 100% covered health insurance premiums for yourself
- 401k with company match
- Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!)
- Flexible work schedule with unlimited PTO
- Monthly 3-day weekends
- Monthly WFH stipend
- The technology you need to get the job done
