Product Advocate | RemoteWLB

Description

Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.

We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.

As a Product Advocate at Metabase, you’ll help potential customers understand the possibilities of the tool and educate trial users on unlocking the full potential of our amazing product. From these interactions as a front-line member of Metabase, you’ll gather and share valuable insights with our Product, Growth, and Sales teams, helping to grow the business.

If you have a passion for guiding potential customers towards understanding and finding success with Metabase, or you’re a power user of the tool yourself, we’d love to talk to you about our Product Advocate role! We’re looking for a new customer-centric member to join our growing global team!

Why join us?:

Opportunity to make a direct impact in a growing startup environment

Engage with a diverse range of users

Work from anywhere since we’re a fully remote company

Get things done asynchronously with plenty of uninterrupted time

We’re a well funded company with a product with strong PLG DNA

Being a Product Advocate at Metabase would be a great fit for you, if you:

Are enthusiastic about helping others!

Are a motivated self-starter that can keep up with a growing product

Thrive on interacting with customers, both existing and potential

Have a collaborative mindset with the ability to work cross-functionally

Have a working knowledge of a data stack and an understanding of where Metabase fits

Are able to work in GMT+0 or GMT+1 hours (CEST)

Bonus points if you:

Have hands-on experience working with BI tools (extra points for Metabase experience)

Have previous experience in a customer-facing role

Are fluent in multiple languages (this is helpful as our users are worldwide)

Have experience with open-source products

Have experience working in a growing startup environment

We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.