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People Ops Specialist

Lisbon, Portugal

Locations Available: Lisbon or Portugal Remote; Munich or Germany Remote

What you'll do

Cloudflare is growing our People team. Our focus is getting the best people to work at Cloudflare and then helping them to do their best work. We are looking for an energetic and motivated People Operations Specialist who’s ready to help a rapidly growing organization scale with efficiency and operational excellence.  Your immediate focus area is supporting the EMEA Region People team, while collaborating with other People team members globally.  Ensuring data integrity throughout the employee life cycle, including Onboarding, Internal movements and elements that must be reported to payroll on a monthly basis.

Along the way you’ll have the opportunity to help with the implementation of automated solutions that transform how we manage our People data and programs.  If this sounds exciting to you, and you’re ready to roll up your sleeves in a fast-paced, dynamic environment with a growing, global company, we’d love to hear from you.  

Responsibilities

Process EMEA employee lifecycle transactions such as onboarding, transfers, organizational and compensation changes, and offboarding. Support on generating employment contracts via templates and partner with subject matter experts to ensure all language and content in contracts is accurate and appropriate for the country and individual.Maintain people data across HR and internal systems and implement steps to ensure 100% data integrity.Respond to People team inquiries from employees, delivering exceptional customer service through our ticketing system, Zendesk. Create and manage employee files and HR records, ensure all necessary documentation is captured and held in the appropriate places.Help implement any necessary process changes and records administration to support compliance regulations.Assist with HR system implementations and vendor management for background checks and employment verificationsConduct regular and ad hoc audits as necessary to support HR and cross-functional initiatives.Provide basic reporting to teams across the organizationPartner with outside legal immigration counsel and act as company contact and authorized representative for all EMEA immigration matters 

Skills/experience

5+ years relevant experience within People Operations roles or similarHighly detailed and process orientedComfortable with large data sets and strong Excel/Google Sheets skillsStrong customer focusExperience managing people data within core HR systems (Workday strongly preferred)Experience managing a ticketing system (Zendesk, Jira Service Desk strongly preferred)Experience with support for EMEA countries (France / Germany / UK experience preferred)Adaptability in a dynamic, fast-paced environment

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