Part-Time Mental Health Provider

Description

Part-Time Schedule Option (20 hours per week):

Shift: Tuesday-Wednesday 8pm-6am CST

The Role

We are looking for a Part-Time Mental Health Provider to join our TalkNow Team. TalkNow is a 24/7, 365, on-demand telehealth service that exclusively serves the higher education student population. As a Part-Time Mental Health Provider on our TalkNow Team, you will act as a primary form of emotional support for the students and members (i.e. faculty & staff) we serve. We are looking for providers who have successfully completed a masters degree in professional counseling, social work, and/or marriage and family therapist who have worked with populations in need of crisis intervention, de-escalation, risk assessment, and safety planning.

Location

We offer a remote work environment. Work from home criteria includes but is not limited to maintaining your own internet with approved speed requirements, HIPAA compliant workspace free from distractions, and successful completion of the credentialing, onboarding, and training programs. Adherence to HIPAA and compliance standards, and all policies / procedures required for this role.

Part-Time Schedule Option (20 hours per week):

Shift: Tuesday-Wednesday 8pm-6am CST

The Role

Location

What You'll Do

Act as a primary support & triage for incoming TalkNow sessions (via phone, video or chat) to support members (i.e. students, faculty, or staff) with a person-centered, strengths-based approach

Provide crisis intervention, de-escalation, and triage support as needed for students using TalkNow services, providing full availability during the hours of your shift

Collaborate with students to develop care plans, progress care, and conduct risk assessments as needed

Appropriately document sessions, assessments, and care plans in our electronic health record (EHR)

Adhere to established standards for AIDET communication (acknowledge, introduce, duration, explanation, and thank), clinical documentation quality, HIPAA/PHI and telehealth regulation

Consistently meet the required performance metrics for number of required encounters per week and shift

Participate in the quality assurance investigations to gather all applicable facts

What You Bring

Completion of a Master's Degree (M.A./M.S.) in Psychology, Professional Counseling, Social Work, or Marriage & Family Therapy is required

Strong clinical writing, assessment, and active listening skills

Experience with crisis intervention and de-escalation

Experience providing therapeutic services to young adults, adolescents, at risk populations, or have worked in a community mental health, crisis support, or college counseling environment

Fully Licensed Mental Health Practitioner with North Carolina state license - PLUS

Who You Are

Able to adapt to the needs of the members we serve

Able to establish rapport, trust and professional boundaries with students

Able to assess, triage, and document sessions with students potentially in crisis and/or are experiencing thoughts of self-harm or suicidal ideation, etc,

Able to respond to students who are potentially in crisis with professionalism, support, empathy, and an awareness of cultural humility

Benefits + Perks

Semi-annual variable bonus eligibility

Phone reimbursement

401(k) with employer match, eligible after 1 year tenure

Company issued computer equipment

Free access to TimelyCare's virtual medical and behavioral health support

Mission-driven company with a supportive team culture

Spot Bonus for Holiday Work - $250

APA and ASWB sponsored CE opportunities

$25,000 Master’s degree (M.A./M.S.) in Psychology, Professional Counseling, Social Work, or Marriage & Family Therapy

$2,500 Weekend/Overnight shift differential will be included in salary = $27,500 total

$27,500 Provisionally Licensed or Associates Licensed in NC or Fully Licensed in Other States

$2,500 Weekend/Overnight shift differential will be included in salary = $30,000 total