At Moxie, we empower entrepreneurs to launch, run, and grow their own aesthetics businesses with a combination of software and services. In less than 2 years, we have grown from an idea to a team of 50, with a business that is in the top-decile in terms of growth, and a remote-first team that has been self-described as high-trust, low ego, high output.
We are excited to further expand our dynamic team!
At Moxie Partners, Inc. (https://www.joinmoxie.com), we empower nurse entrepreneurs in the USA to build and scale their own successful, independent MedSpa clinics. With the industry's rapid growth, MedSpas have become a means for many women to venture into business ownership. While Moxie is helping healthcare providers with their journey, it means a lot more growth for us and more internal operations to manage which is where this role comes in.
As the business grows, our operations grow which means we need to ensure 100% diligence for the business to continue without any disruption. We have many processes implemented for such tasks but need help ensuring that the monthly and weekly tasks are done by someone who takes pride in their work, is very detail-oriented, and understands the business impact if something is not done properly. We’re eager to fill this new role at Moxie and excited to find the best fit!
In this role, you will work with our operations team to ensure
● Assist in updating ongoing projects in our onboarding software when we have process changes take place,
● Help manage our client database updates and ensure correlating dashboards/reports are up-to-date
● Create and finalize monthly business review templates
● Work with the Head of Operations on process updates to ensure we’re iterating with growth
We’re looking for candidates who:
● Have experience working with US customers in a similar role (e.g., operations, database management).
● Experience working in a fast-paced environment
● Experience working with a CRM (Salesforce, HubSpot, Gainsight..)
● Are willing to work US hours (ranging from EST to PST).
● Boast strong written and verbal English skills.
● Exhibit very high attention to detail and reliability.
● Can execute tasks efficiently and effectively
● Raise issues or ideas contributing to the team’s operational growth
Additional requirements:
● Reliable internet connection (>10mbps).
● Quiet working environment.
● Proficiency in English.
● Bonus if:
○ You have experience with HubSpot property management and dashboards.
○ Invoicing and billing management.
○ You have a background in data analysis specifically around revenue management
○ You have previously worked in a healthcare/beauty/wellness business.
○ You have experience with project management tools like Asana or Trello.
Here's how the application process will run:
1. Submit your resume
2. 20 minute interview
3. You'll do a short assignment.
4. 30 minute interview
5. One week training period (paid)
6. Join full-time
Your initial correspondence will form part of the screening process. Get ready to make your mark!
