Company Description
Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices.
Job Description
Position Overview
As part of the Tech Operations team, this is a role that will see you positioned at the centre of network infrastructure operations in a growing global organisation.
You will install and maintain our infrastructure, provide first-class infrastructure support work with cross-functional teams to implement solutions according to business requirements.
You will report into the Infrastructure Manager, based in our Mumbai office.
Your responsibilities will include but not be limited to:
Providing internal support for all of our on-prem and cloud-based infrastructure
Proactively monitoring IT systems and taking preventative measures taken to reduce system downtime
Adhering to all IT security policies and assistance in enforcing and monitoring of them
Installation and maintenance of routers, switches and firewalls and other network devices
Delivering the rollout of infrastructure projects
Acting as an escalation point for other business functions, particularly Technology Success
Providing knowledge transfer to other IT business functions after project rollouts
Taking ownership of infrastructure issues through to resolution
Liaising with external support providers
Collaboration with other internal teams to implement solutions that match business requirements
Qualifications
5 years of relevant experience
Strong understanding of networking concepts (DHCP, DNS, VLANs, routing)
Experience with Cisco
Familiarity with ITIL concepts
Experience with Google Workspace
Knowledge of Windows Server
Cisco CCNA certification is desirable
Hold an undergraduate degree
Excellent communication skills
Ability to work in a team and independently
Excellent problem solving skills
Additional Information
How will you be rewarded?
- Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience.
- Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure.
- Learning & Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications.
- Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health.
- Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC.
- Flexibility: Embrace our work-from-anywhere policy, hybrid work options, and enjoy "Winter Fridays."
- Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5.
- Recognition & Rewards: Earn points through our colleague-to-colleague recognition program, redeemable for hotels, gift cards, charity donations, and more.
- Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided.
- CSR Days: Contribute to social responsibility with 2 CSR days annually – take time off to volunteer.
- Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws.
The successful candidate must, by the start of the employment, have permission to work in the country they are applying
We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.