Description
The Retail Director provides leadership to Regional Managers and is responsible for achieving revenue, order volume, controllable expenses and delivering the people and customer experience in their region. Ensures store operations directives are being properly executed, that stores are adequately staffed, develops talent and builds a pipeline of future leaders. The position analyzes business trends and takes a data-based approach to identify opportunities within the region. The Region Manager works with the Regional Director to build and execute market strategies that improve performance. Provides balanced and validated feedback on chainwide opportunities in the stores and partners to develop solutions. May be part of a working team/task force on company wide initiatives involving the field. The position models the Company values in all interactions and decision-making. The Region Manager demonstrates an understanding of long-term strategies and objectives and effectively communicates the action plan and milestones to direct reports.
The Retail Director provides leadership to Regional Managers and is responsible for achieving revenue, order volume, controllable expenses and delivering the people and customer experience in their region. Ensures store operations directives are being properly executed, that stores are adequately staffed, develops talent and builds a pipeline of future leaders. The position analyzes business trends and takes a data-based approach to identify opportunities within the region. The Region Manager works with the Regional Director to build and execute market strategies that improve performance. Provides balanced and validated feedback on chainwide opportunities in the stores and partners to develop solutions. May be part of a working team/task force on company wide initiatives involving the field. The position models the Company values in all interactions and decision-making. The Region Manager demonstrates an understanding of long-term strategies and objectives and effectively communicates the action plan and milestones to direct reports.
Responsibilities:
Leadership
Operations
Key Performance Indicators (KPIs)
Compliance
Customer Experience
Qualifications:
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.