Job Summary:
The Manager, SAP Supplier Onboarding and Contract Management is a highly organized and detail-oriented manager to oversee the SAP Supplier Onboarding and assist with the Contract Management functions. This role involves managing all the end-to-end supplier onboarding process, ensuring compliance, and assisting with the contract lifecycle using SAP Ariba. The ideal candidate will have substantial experience in supplier management, procurement process, accounts payable and contract administration.
Job Expectations:
- Support the Head of Procurement to establish clear vision, objectives & project plans for Supplier Lifecyle and Performance (SLP) and related integrations.
- Collaborate and help lead strategic thinking to identify and drive Supplier Lifecycle Management system and business process innovation and automation opportunities.
- Works with ARIBA SAP team and Digital Transformation & Information Technology teams to ensure system availability and functionality. Set strategy to drive fix and enhancement prioritization and accountability.
- Leads identification and implementation of future Supplier Lifecycle tools.
- Manage the supplier onboarding process, ensuring all necessary documentation and information are collected and verified.
- Use SAP Ariba to facilitate supplier registration, qualification, and approval processes.
- Ensure suppliers (indirect & direct) meet compliance requirements and adhere to company standards and policies.
- Assists all assigned suppliers in understanding key value adds for their specific industry
- and internal business objectives.
- Follows up with suppliers to encourage network compliance and registrations
- Coordinate with internal stakeholders to ensure smooth onboarding of new and existing suppliers.
- Conduct regular supplier performance reviews and assessments to ensure compliance and performance are met.
- Work closely with procurement, finance, legal, AP, MDM team and other departments to ensure alignment and coordination of supplier and contract administration activities.
- Provide training and support to internal teams and suppliers on SAP Ariba (SLP) functionality related to supplier onboarding and contracts.
- Develop and implement supplier performance metrics and KPI’s.
- Monitor contract compliance.
- May act as project manager for cross functional teams consisting of both internal and external stakeholders.
- Accountable for structuring projects to meet customer goals and objectives.
- Responsible for understanding key business drivers and managing operational metrics.
- Understands and complies with work instructions, process documents, technology and tools required within the department.
- Adept at appropriately escalating issues within and across teams both internally and customer facing.
- Ensure all contracts are properly documented, stored and managed in the system.
- Develop training materials and conduct workshops as necessary.
- Manages testing and confirmation of system changes and enhancements.
- Works with the Internal and external Audit compliance team to assess and qualify projects and change requirements for Procurement systems. Supports key controls, providing requested audit data and completing testing requirements.
- Can work within a team environment, cross-functionally, and independently as assignments require.
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
Required:
- Must have solid ability to identify and communicate issues and risks.
- Must be a self-starter, fast learner, solid collaborator, and solid team player with the ability to work independently with minimal supervision.
- Must have solid interpersonal, verbal, and written communication skills, including confidence and ability to provide clear and concise verbal and written communications and facilitate presentations to and vendors' individual contributors, functional managers, department heads, and other senior leaders as required.
- Demonstrated analytical and problem-solving skills in a collaborative environment
- Focus on project management methodology to ensure understanding of steps and timelines.
- Understanding of Systems Lifecycle change management methodology
- Understands general aspects of all procurement functions and financial processes with a desire to continue to learn.
- Must have a solid focus on customer service and solid ability to build and maintain
- relationships.
- Must possess a high degree of integrity and the ability to accept responsibility for work activities and projects and see them through to completion
- Team player who isn't afraid to reach out when questions arise
- Exhibits high attention to detail, thoroughness, and accuracy, especially in work within the SRM/ARIBA and SAP system
Equipment Knowledge:
- Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Experience Requirements:
- Generally, requires a minimum of seven (7) years of experience in Supplier Onboarding and Contract Administration or directly related role with equivalent responsibilities
- Minimum of 6+ years of SAP S4 Hana pertaining to Supplier Onboarding and Accounts Payable experience
- Experience in determining and understanding business requirements with the ability to evaluate, propose, and implement solutions.
- Experience as a functional lead on systems projects/implementations.
- Experience in building and automating reports
Education Requirements:
Bachelor’s Degree in Business Administrator, or Accounting or related field preferred, or a combination of education and equivalent work experience
Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.
Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The noise in the work environment is usually moderate. Other factors are:
- Hectic, fast-paced with multi-level distractions
- Professional, yet casual work environment
- Office / Warehouse environment
- Ability to work extended hours as required