About Team & About Role:
Rubrik Professional Services transforms possibilities into outcomes. Our portfolio of services uncovers and exploits the unique opportunities made possible by Rubrik technology. Drawing on our unparalleled product expertise and customer experiences, we collaborate with the customer to identify and address technical challenges, improve operational efficiency, and maximize your investment in Rubrik.
We’re looking for individuals focused on customer success and providing the best customer experience possible. As a member of the PS team we are 100 percent focused to provide the required outcomes and success of our customers.
What you’ll do:
Rubrik Professional Services is looking for an experienced leader to grow and build a Professional Services Organization in North America. In this role, you will be focused on team development, services creation, go to market strategy, and overall customer experience. You will have demonstrated success building a team that focuses on the largest, more complex, customer environments and successfully delivering defined outcomes. You will be responsible for individual development and growth for team members and forecasting resources needs based upon demand and customer requirements.
Experience you’ll need:
As a leader within the PS Organization, you will be responsible for all aspects of services business within the region. The Ideal Candidate for the Manager demonstrates:
- Extensive knowledge of PS metrics
- Demonstrated capability to enable team members with both technical and non-technical development
- Understanding of legal requirements for Professional Services
- Familiarity with sub-contracting process and management
- Desire to create and build vs. manage and maintain
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