The Position
Requirements
- Management experience in a high-volume operational team
- A people-first leader that can operate independently and take ownership of the results of the team
- Several years of experience in immigration compliance, global mobility, or similar roles in the immigration space
- A clear understanding of immigration and typical processes involved in immigration compliance
- Ability to work in a fast-paced, dynamic environment
- Previous experience in the tech industry or a hyper-growth and scaling environment is ideal
- Writes and speaks fluent English; additional languages are a plus
- Experience working remotely is a plus
Key Responsibilities
People Manager
- Independently delivers on team objectives with an understanding of how they impact the broader Mobility team and other related teams.
- Invests time, energy, and enthusiasm in developing self/others to improve performance and gain knowledge in new areas
- Provides ongoing support and constructive coaching to increase employee effectiveness
- Creates long and short-term strategies to align with Mobility's vision and goals, including setting targets to meet timelines
- Reports to Senior Management on metrics, targets, and project alignment
- Review team budgets and ensure adherence.
- Oversees the development of relevant processes and procedures to allow prompt and accurate processing and monitoring of immigration and visa applications
- Manages the preparation of documentation required for new service offerings and organises the training material to roll out for use by other departments
- Utilizes multiple data sources to analyse and resolve complex issues
- Has advanced knowledge within a professional area and basic knowledge across all immigration domains
- Leads projects, delegates, guides and acts as a go-to resource for Mobility Specialists
- Maintains regular contact with key colleagues and stakeholders, using formal and informal opportunities to expand and strengthen relationships
- Recognizes group interactions and modifies communication styles to suit different situations and audiences
- Seeks understanding of relevant stakeholders' current and future needs and customizes services to address them better
- Proactively identifies new ideas/opportunities from multiple immigration sources to improve productivity
- Demonstrates an enthusiasm for learning new tools and procedures to address short-term challenges
- Views difficult situations and problems as opportunities for improvement
Practicals
- You'll report to: Senior Manager, Mobility
- Team: Mobility
- Location: APAC
- Start date: As soon as possible
Remote Compensation Philosophy
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
The base salary range for this full-time position is $43,900 USD to $98,750 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.
Application process
- (async) Profile review
- Interview with recruiter
- Interview with Senior Manager, Mobility
- Interview with team member
- Interview with Director, Mobility
- Prior employment verification check(s)
- (async) Offer
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