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Manager, GTM Compensation & Operations

Hybrid or Remote

Available Locations: Remote, Mexico

What You'll Do

We are looking for a strong leader to join our team as part of the Finance & Business Operations Organization. As a key team member of a high-visibility organization, this role will provide both technical and operational support to Cloudflare’s Global Commissions Tooling & Strategy. 


  • Lead the formation and implementation of Cloudflare’s offshore Commissions Operations Center of Excellence
  • Partner with Commissions Leadership to identify, standardize and offshore Commissions processes and practices
  • Build extensive playbooks, documentation and enablement materials, scaling Center of Excellence efficiency, repeatability, and capacity
  • Hire, mentor and develop a best-in-class team, supporting an expanding scope of responsibility
  • Implement a customer-centric approach and lead engagement with internal customers with the highest degree of empathy and attention to detail
  • Serve as a custodian of the business, ensuring alignment with established practices and policies
  • Implement robust and thorough change management processes
  • Employ a principles-first approach and operate with the highest level of integrity and discretion
  • Implement appropriate SOX Controls, partnering closely with the Controllership and Internal Audit Organizations

About You

  • 5+ years of Corporate Finance/Strategy, Investment Banking, Consulting, or Incentive Compensation Administration; experience with a Saas business model preferred
  • Firm grasp of the commission administrative process flow, including plan document distribution and tracking; transaction crediting; incentive calculations; payment file preparation; and issue resolution  
  • Experience or understanding of commissions-specific SOX Controls
  • Experience with Varicent, Anaplan ICM, Xactly, Calidus or a similar ICM tool
  • Experience interfacing and supporting GTM & Sales Organizations
  • Experience with Salesforce Cases
  • Communication: Clear, concise communicator; ability to synthesize complex data or business problems into actionable information to drive results
  • Versatility: Ability to multitask and thrive in a fast-paced, high-growth environment, zooming in with good attention to detail while still keeping the big picture in mind
  • Project Management: Results-oriented, self-starter, organized, team-focused, and a strong work ethic, leveraging relationships to ensure deadlines are met


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