About the role:
Telematics is Samsara’s second largest (and original) business. Our product is used by customers of all sizes and in a variety of industries throughout the US, Canada, Mexico, and Europe. We help customers manage their fleet operations, with real-time tracking and data gathered from vehicles (and sensors) in the field and ingested into our cloud-based platform.
We’re looking for an Engineering Manager to join our team and manage the group of Automotive Engineers who fuel the Telematics business unit. This team is responsible for expanding diagnostic coverage to ensure we get accurate, quality data, across the fleet of 10,000+ MMYs (Make Model Years) dealing with various diagnostic protocols, standards, and OEM-specific proprietary information.
We primarily work and collaborate closely with firmware engineers, product managers, customer support teams, and full-stack engineers to expand diagnostic coverage. In this role, you will be responsible for roadmap, execution, and innovation within our Vehicle Data Platform group – leveraging data from vehicle systems across Samsara’s 1.2M+ vehicle gateways in the field. Your team’s capabilities are the foundation for driving a wide range of products built on top of this data (e.g. Maintenance, Sustainable Fleet/EV Management features, etc).
You should apply if:
- You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations.
- You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
- You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
- You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.
In this role, you will:
- Manage a team of 4-6 Automotive Engineers working on multiple projects that expand diagnostic coverage and add customer value
- Provide technical leadership and mentorship in automotive network communication
- Develop best practices and guidelines for the Vehicle Gateway to operate as a third-party telematics device inside the vehicle network
- Work with leadership on the planning and execution of quarterly roadmaps that balance product and engineering priorities for maximum customer impact
- Build a healthy collaborative culture of accountability and continuous improvement while setting a high standard for execution quality
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
- Hire, develop and lead an inclusive, engaged, and high performing team
Minimum requirements for the role:
- Strong interpersonal skills and the ability to work well in a diverse fast-paced customer-focused environment
- Strong knowledge of vehicle systems and CAN communication
- Understands the value of team culture, communication, and collaboration
- 5+ years experience in a technology or automotive industry
- Ability to work with a geographically dispersed team
An ideal candidate also has:
- Automotive OEM/Supplier or Telematics provider experience
- Familiarity with GIT or related software development program
- Demonstrated experience delivering software features, leading teams, and managing engineers
