About This Role
As a Logistics Analyst, you will provide support to all aspects of shipping and logistics, including closely monitoring daily operations, resolution of operational and customer service issues, engaging with shipping partners, monitoring service level agreements, KPI reporting, and freight bill audits.
You will drive logistics initiatives from concept through to project completion within time, cost, and quality constraints. Lead project team meetings, drive cross-functional communication and decision making and ensure alignment with internal and external stakeholders.
Responsibilities and Duties:
If this is you, you’ll focus on performing these key tasks:
- Monitor USPS, UPS and FedEx performance and address areas of concern
- Address regional transit delays for both inbound and outbound shipments
- Proactively identify and correct shipment exceptions
- Point of contact for Sales and internal teams for shipping questions and issues
- Leverage reporting to identify expedited shipping trends and drive efforts to minimize
- Partner closely with Shipping and Receiving teams to ensure operational alignment
- Act as logistics subject matter expert, raise awareness of industry developments that could impact iRhythm, and recommend solutions
- Be curious: investigate current processes and methods and recommend areas for improvement
- Develop and maintain reporting to measure performance and track KPIs
- Maintain compliance with all company policies and procedures
Required Qualifications:
- Bachelor’s Degree or equivalent combination of education and experience and training
- 5+ years of relevant logistics experience
- Very strong data management (expert-level excel, report building, data manipulation. Expertise with Salesforce and Tableau a plus)
- Proven analytical, problem solving and troubleshooting skills
- Ability to learn and apply new concepts quickly
- Strong written and oral communication skills
- Ability to balance and prioritize work
- Must be diligent in keeping sensitive data confidential
- Outstanding eye for detail
- Identify and resolve operational problems
- Able to achieve results by establishing strong partnerships and relationships
- Alignment to short-term and long-term departmental plans for business and organizational priorities
- Ability to craft compelling communications from metrics and opportunities to leadership
What's In It For You
This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:
- emotional health support for you and your loved ones
- legal / financial / identity theft/ pet and child referral assistance
- paid parental leave, paid holidays, travel assistance for personal trips and PTO!
iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more!
FLSA Status: Exempt
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