In the role of Live Casino Manager, you will be a key member of our Casino Team, focusing on providing players with a world-class Live Casino experience. This role works cross-functionally with the Business Development, Operations, Promotions, Engineering, and Player Support teams to ensure execution and alignment with the Live Casino business strategy.
Essential Duties and Responsibilities:
- Oversee Live Casino operations, ensuring a best-in-class experience for players.
- Manage dedicated table offerings, including evaluating table schedules, minimums, and configurations to maximize impact.
- Identify and implement omnichannel opportunities to grow the Live Casino business.
- Collaborate with Business Development to identify and pursue growth opportunities.
- Coordinate new table and game launches with the Casino Operations Team, ensuring regulatory and QA approvals.
- Develop and execute the Live Casino lobby strategy, optimizing table and game performance while balancing revenue and costs.
- Monitor Game Presenter performance and partner with providers to enhance the player experience.
- Serve as the primary liaison with Live Casino providers, minimizing downtime and player disruptions.
- Design and implement Live Casino promotions in collaboration with the Casino Promotions Team.
- Conduct competitive analysis to maintain a market-leading Live Casino offering.
- Maintain operational readiness with open availability and a flexible schedule.
- Perform other duties as assigned to support business objectives.
Required Skills:
- A minimum of 3 years of experience in Live Casino online operations.
- Ability to manage Live Casino tools and processes effectively.
- Proficiency in competitive analysis and operational oversight.
- Passionate about Live Casino and dedicated to delivering exceptional player experiences.
- Self-motivated, reliable, and a team player.
- Strong multitasking skills and ability to perform under pressure.
- Ability to stand or sit and operate computers for extended periods.
