Licensing Specialist (Contract/Temporary)

Description

The Licensing team provides support to the Practice Operations and Clinical organizations in order to support critical business objectives around clinician licensing. This includes development and enforcement of policies and procedures; administrative support for obtaining and maintaining state licensure for all clinical staff; collaboration with the Credentialing team to ensure accurate maintenance of clinician information; and partnering with the Clinical Liaison teams to ensure successful licensure necessary to support member volumes.

Responsibilities:

Initiate and facilitate licensing activities for new and existing clinicians of all types, with an emphasis on nurse practitioners;

Perform “white glove” licensing on behalf of clinicians;

Ensure successful completion of licensing plans assigned to clinicians and appropriately escalate issues that jeopardize this success;

Support accurate maintenance of clinician information necessary to meet regulatory and partner obligations;

Provide logistical support for clinical team members, partnering closely with clinical care liaisons;

Find innovative ways to solve problems and iterate on existing processes;

Communicate risks, obstacles and milestones to leadership;

Qualifications:

Minimum of 2 years experience directly licensing clinicians, preferably medical license types (eg. MD/DO, NP)

Excellent skills in oral and written communication, and cross-functional collaboration

Ability to work with highly confidential information is required

Meticulous about details and learns from every mistake so that they don’t happen twice

Strong results orientation

Independent problem solving & decision making skills

Ability to handle multiple tasks at a time

Candidates must be service oriented, self-confident, and dependable

Must work with a high sense of urgency in a fast paced environment

Must be effective and efficient working in a team environment

Adept at identifying opportunities for improvement and areas of concern and speaking up when they are found

About Grand Rounds Health, Doctor On Demand and Included Health:Grand Rounds Health, Doctor On Demand and Included Health merged in 2021 to form the first of its kind integrated virtual care company to raise the standard of healthcare. Our personalized, longitudinal care services include primary care, specialty care, integrated behavioral health, everyday and urgent care, chronic condition management and prevention and 24/7 triage. We get members to the right care, at the right time through ongoing clinical navigation, expert medical opinions and care coordination.

Partnering with leading employers and health plans, we deliver unparalleled, end-to-end care. Our combined nationwide practice of dedicated clinicians and innovative data science and technology platforms provide better care experiences, better member satisfaction, and better outcomes and cost savings for our nearly 100 million covered lives across commercial, Medicare and Medicaid.

Headquartered in San Francisco, the combined company has been recognized as a 2020 UCSF Digital Health Award winner for Employer Wellness and 2021 Best Workplaces in Healthcare and Biopharma™ by Great Place to Work and Fortune. Learn more at www.grandrounds.com and www.doctorondemand.com.