About the Role
The role of an Insurance Sales Specialist is to confidently guide customers through the final expense life insurance buying process by educating customers on how final expense insurance works, which products are best suited for specific situations and to provide a world class customer experience by ensuring transparency in an industry that’s generally overly complicated, ambiguous and slow to adapt.
You will be responsible for engaging with customers and guiding them through the purchasing journey. If you’re looking for a role that is responsible for shaping the future of life insurance sales and provides security for families in the event that the worst were to happen, then look no further!
To succeed in this role, you should have a strong desire to win and overachieve, while exuding a positive attitude and positive energy with customers and teammates. We’re looking for experienced sales professionals with exceptional communication skills, a strong passion for helping others and a drive to improve and get better each day. In this role, you will:
- Engage potential customers through inbound and outbound calls, emails and SMS
- Educate customers on Ethos’ products and processes
- Uncover and understand an individual’s needs through in-depth discovery and position Ethos’ value according to those specific needs
- Build relationships and instill trust with customers in order to drive monthly and quarterly conversion targets
- Partner with colleagues in sales, marketing, customer experience, and product in order to execute team and company goals
- Manage a pipeline of customers and perform follow-up through the application and purchasing process
- Iterate and improve upon workflows and outreach strategies
- Drive referral activity by creating positive customer experiences
Qualifications and Skills:
- 1+ years of experience in Final Expense Life Insurance telesales experience
- Strong proficiency working with Salesforce, Regal, or equivalent sales/CRM software preferred
- Strong sales track record and exceptional sales techniques with the ability to overcome customer objections
- Strongly prefer sales candidates that are bilingual in English and Spanish
- Ability to multitask, prioritize, and manage time effectively
- Ability to identify friction points for the customer and come up with solutions
- Excellent time management and organizational skills
- Can adapt to changes quickly
- Incredible drive to win
- Quick learner comfortable in a fast-paced, dynamic environment
- Excellent communication skills including strong phone presence
- Passionate about delivering exceptional customer service
#-LI Remote
#LI-JA1
The US national base salary range for this full-time position is $46,000 - $200,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits.
You can find further details of our US benefits at https://www.ethoslife.com/careers/
