The Team
Upstart is establishing a centralized Legal Support team, which is a sub team within Fraud and Risk Operations. Legal Support Investigators will interpret legal demands, conduct research, aggregate information, and prepare findings. These roles will report to the Operations Manager, Back Office.
Position Location - This role is available in the following locations: Remote
Time Zone Requirements - This team operates on the East/West Coast time zones.
Travel Requirements - As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S, but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
How you’ll make an impact:
- In conjunction with paralegals, interpret legal demands to determine what information may be responsive.
- Conduct research, identify relevant information, and prepare case files.
- Anticipate the needs of the legal department based on the content of legal demands and incorporate them into concise summaries.
- Act as a liaison between company Legal and Operations teams to support responses to legal demands.
- Leverage expertise of company systems, processes, and data.
What we’re looking for:
- Minimum qualifications:
- 2 years experience conducting research and/or investigations in a financial institution or law firm.
- Demonstrated ability to interpret requests, conduct research, and prepare findings.
- Strong collaboration and communication skills.
- Keen attention to detail and the ability to multitask effectively.
- The ability to work independently and as part of a team in a fast-paced environment.
- Preferred qualifications:
- Associates Degree or equivalent work experience.
- Experience working cross functionally in a large, complex environment.
- Prior experience supporting a legal function/department.
- 2 or more years of investigative experience in the areas of disputes, complaints, and/or fraud.
What you'll love:
- Competitive Compensation (base + bonus & equity)
- Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
- 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
- Employee Stock Purchase Plan (ESPP)
- Life and disability insurance
- Generous holiday, vacation, sick and safety leave
- Supportive parental, family care, and military leave programs
- Annual wellness, technology & ergonomic reimbursement programs
- Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
- Catered lunches + snacks & drinks when working in offices
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