About Cisco Meraki
At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their employees, students, patients, customers, and businesses. We’re making networking easier, faster, and more thoughtful with technology that simply works.
As Leader of Technical Marketing Engineering (TME) for Cisco Secure Connect, Cisco’s Unified Secure Access Service Edge (SASE) Solution, you will collaborate with Leadership, Product Management, Sales, and Marketing across the Security and Networking groups of Cisco and shape Cisco's SASE strategy, capabilities, and experiences.
Meraki is changing the way the industry thinks about networking and you will be a part of continuing this evolution. Teaming up with forward-thinking product managers, engineers, designers, and delighted customers, you will help ensure we deliver simple yet powerful ways to securely connect users to applications and allow businesses of all sizes to thrive in the digital era. You will work closely with the executive team to build a successful strategy and collaborate with our distinguished sales, marketing, and partner teams to ensure market adoption and rapid growth.
You will significantly impact one of the fastest-growing connected hardware companies in the world, reach a global customer base, and work on groundbreaking cloud-managed hardware!
Every day is truly unlike the one before. Your appetite for approaching problems with creative solutions, candid passion for engineering, and ambition to be part of (and lead) an innovative and inspiring team are the tools you’ll need to be a Meraki product leader.
Responsibilities
- Attract, build, and lead a diverse team of dedicated Technical Marketing Engineers (TME).
- Improve productivity by evolving the team structure to execute TME deliverables efficiently.
- Thoughtfully assign incoming technical projects based on skills and availability, provide ongoing guidance, and remove roadblocks.
- Plan and track timelines for the team, ensuring efficient execution and communication with relevant partners and leadership when things change.
- Work with senior PMs and TMEs across the organization to investigate feature/platform innovations that make valuable contributions to a broad range of customers.
- Work alongside Engineering and PM to craft a feature development strategy that satisfies Cisco’s customers while maintaining the core principles of simplicity.
- Maintain a strong customer-centric view and drive a culture of sharing user and customer feedback with Engineering to build features that will have the biggest impact to customers.
- Review/prioritize customer-reported bugs and critical issues as well as establish a plan to address them.
- Support Sales teams in strategic engagements.
- Drive development and creation of impactful technical collateral to better enable our support, sales engineers, customers, and partners.
- Evangelize the product and platform through participation in industry customer and partner events.
- Stay on top of industry trends and understand the market landscape.
Qualifications
- 7+ years of technical work experience in the cybersecurity space
- 4+ years of experience in Cloud / SaaS space
- 3+ years of people management experience building, leading, and mentoring impactful teams.
- Have excellent communication skills and can communicate complicated concepts to non-technical audiences
- Have worked multi-functionally on large projects with multiple teams.
- Entrepreneurship, a "can do" approach, and the aim to make an impact.
- Good understanding and familiarity with networking technologies
- Love solving technical problems in creative ways.
- BA/BS in Information Systems, Computer Science, Engineering, or related degree.
- Deep passion for mentoring, coaching, and growing people.
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At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
