About the role and why it’s unique:
- As a VIP Host, you will build and nurture relationships with our most engaged players, driving the success of our premier VIP engagement program.
- Grow and establish a strong VIP user base in South Carolina, and build customer loyalty with users in the state.
- Gather and analyze player activity and feedback to support platform improvements and identify new opportunities.
- Oversee all aspects of player relationships, including organizing local events, maintaining regular communication, and handling any escalations.
- Implement all VIP policies and guidelines, with a strong emphasis on responsible gaming practices.
Who you are:
- Minimum of 4 years of experience in a customer facing role, such as Sales, Account Management or within the Retail or Restaurant Industry
- Minimum of 3 years of experience with account management.
- Excellent communication and interpersonal skills.
- Strong analytical skills to make informed decisions based on data and trends.
- Passionate about sports and gaming.
- Ability to travel within your assigned state and work nights and weekends.
- Must be located in California or willing to relocate.
Even better if you have:
- Corporate level account management experience.
- Experience in the sports, gaming or entertainment industry.
Our target starting base salary range for this position is between $70,000 and $110,000, plus target equity. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.
What we can offer you:
- Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
- 16 weeks of fully paid parental leave
- A $500 home office allowance
- A connected virtual first culture with a highly engaged distributed workforce
- 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents
