Description
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
We’re searching for a self-motivated and highly skilled Knowledge Management Specialist Level 1 to join our team and help take our client-focused content and education to the next level. The ideal candidate will have a proven track record of writing for a knowledge management environment at a high-growth SaaS company, is highly-collaborative, and has a natural desire to help customers. In this role, you will create content, update, and manage high-quality learning content inside our knowledge management environment. Your success is defined by our customers’ success in using our products and features. This is an exciting opportunity to join a growing team that is reimagining the customer experience at HHAeXchange!
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
We’re searching for a self-motivated and highly skilled Knowledge Management Specialist Level 1 to join our team and help take our client-focused content and education to the next level. The ideal candidate will have a proven track record of writing for a knowledge management environment at a high-growth SaaS company, is highly-collaborative, and has a natural desire to help customers. In this role, you will create content, update, and manage high-quality learning content inside our knowledge management environment. Your success is defined by our customers’ success in using our products and features. This is an exciting opportunity to join a growing team that is reimagining the customer experience at HHAeXchange!
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Duties
Other Job Duties
Travel Requirements
Required Education, Experience, Certifications and Skills
The base salary range for this US-based, full-time, and exempt position is $70,000 - $80,000 not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.
This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.
