Job Title: Knowledge Engineer
Company Overview:
At Prompt, we are at the forefront of revolutionizing healthcare through advanced B2B enterprise software tailored for rehab therapy businesses. As a Knowledge Engineer on our internal AI team, you will play a crucial role in ensuring the quality, consistency, and ethical standards of our AI solutions. This non-coding position will involve reviewing AI inputs and outputs, researching ethical guidelines, and collaborating across teams to enhance our documentation and testing processes. Your insights will directly contribute to the development of innovative AI solutions that improve outcomes for rehab therapy teams and their patients.
Why work for Prompt?
Big Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.
Talented People: Prompt didn't happen by chance, it's a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists.
Healthy Approach: This isn't an investment bank. At Prompt you own your workload and the entire organization takes a liking to smart work (over hard work).
Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital.
Responsibilities:
Review AI inputs and outputs to assess:
Input quality and consistency
Output quality and consistency
Potential biases in AI algorithms
Research and codify ethical guidelines and concerns specific to various AI use cases.
Develop test datasets to ensure adherence to established ethical guidelines.
Create and review AI documentation for diverse stakeholders, including:
User instructions for end-users
Internal and external best practice guides
Semi-technical reports for management on project statuses
Sales materials to communicate new AI features to prospective customers
Blog articles establishing AI thought leadership within the industry
Comprehensive documentation for the AI codebase, including:
Assisting with ReadMe files
Identifying missing information for developers to address
Reviewing and updating content on the AI Docs Website
Evaluate LLM datasets for quality and accuracy, including:
Creating and reviewing test datasets for high-quality testing
Creating and reviewing training datasets to ensure optimal training conditions
Review processed documentation for adherence to the ground truth, especially in the context of re-written help articles for RAG use cases.
Monitor production LLM use cases and generate tickets for AI engineers to facilitate improvements.
Generate reports on the performance of production LLM use cases and identify areas for enhancement.
Qualifications:
Bachelor’s degree in Computer Science, Data Science, Communication, English, Ethics, or a related field. Master’s preferred.
Demonstrated ability to analyze information and ensure quality assurance.
Strong proficiency in English, with excellent written and verbal communication skills.
Familiarity with AI technologies and methodologies, particularly in natural language processing (NLP).
Strong problem-solving skills and attention to detail.
Experience with creating and reviewing technical documentation.
Self-motivated and capable of working independently as well as collaboratively in a team environment.
Ability to work collaboratively in a fast-paced, team-oriented environment.
Strong problem-solving skills and attention to detail.
A passion for continuous learning and staying updated on AI advancements and best practices.
Previous experience in knowledge engineering, technical writing, or related fields is a plus, but not required.
Familiarity with rehab therapy businesses or healthcare technology is a plus.
Perks - What you can expect:
Competitive salaries
Remote/hybrid environment
Potential equity compensation for outstanding performance
Flexible PTO
Company-wide sponsored lunches
Company paid disability and life insurance benefits
Company paid family and medical leave
Medical, dental, and vision insurance benefits
Discounted pet insurance
FSA/DCA and commuter benefits
401k
Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Prompt Therapy Solutions, Inc is an E-Verify Employer.
