About the team:
The Enterprise Applications team at Rubrik enables business processes, employee experience and technologies to scale our organization to $1B+. This team is responsible for all the enterprise applications used at Rubrik and the relevant business processes (Lead to Opportunity, Quote to Cash, Hire to Retire, Customer Support, Legal, & Facilities). The IT team caters to accelerated enhancement of business value and multiple day to day business processes through our varied SaaS applications like Salesforce.com, Oracle Netsuite, Workday, Coupa, Chromeriver, Snowflake, Etrade, jitterbit, Allocadia, etc.
About the role:
The Senior IT Product Manager (Procure-to-Pay P2P) will own the P2P track from an IT perspective and ensure the needs of the stakeholders (Procurement, Accounting, Accounts Payable, and others) around the P2P process and systems are taken care of. Rubrik has a fast-paced agile environment and the candidate will be involved from inception to delivery.
The ideal candidate is able to drive multiple initiatives with the P2P track of various sizes and complexities from initiation to completion. This candidate will provide accountability and authority over projects as well as be able to define and execute against a project plan. The candidate will look for ways to ensure various systems within the P2P are functioning as expected. The candidate seeks to understand cross functional dependencies and drives collaboration to resolve them.
What you'll do:
- Closely work with the various business stakeholders on a day-day basis in the P2P track and understand the business needs
- Effectively document the business requirements and communicate with onsite / offshore IT team to drive results
- Manage the impact of P2P activities on finance systems, including ERP and accounting systems on Netsuite and Coupa
- Quickly adapt to new technologies, think innovatively to find creative solutions, and communicate effectively with both technical and non-technical stakeholders
- Manage end-to-end program management from proposal through solution delivery, business adoption and post implementation support using agile / sprint framework
- Work with cross functional teams among Business, Operation, and IT teams to identify scope, estimate work efforts, define timelines, and manage resources
- Manage and communicate with onsite / offshore stakeholders and team members during non-traditional business hours on the need base
- Proactively communicate the various upgrades done to the P2P systems
- Work with the vendor(s) as needed to understand the new features / functionalities within their systems
- Conduct UAT sessions with the business users
- Train the IT team & business users as needed on any new features/functionality being introduced
- Resolving product issues by opening, updating and escalating service tickets with product vendors
Experience you'll need:
- Bachelor's degree in Accounting or Finance, or Engineering with 6+ years of experience in business systems and analytics
- Minimum of 5+ years experience in P2P operations with strong process knowledge on P2P
- 3+ years of extensive experience in Coupa Administration & Support. Coupa implementation experience will be a plus
- Hands-on Experience in leading SaaS / Cloud solutions such as NetSuite, Coupa, Expensify / Chrome River, etc
- Strong blend of business sense and process knowledge: You evaluate things holistically and think through the objectives, impacts, best practices, and what will be simple and scalable
- Multi-tasking prioritization expertise: Experience (and preferably an enjoyment of) balancing numerous different priorities and demands
- Ability to communicate effectively with all levels of an organization and interact with cross-functional teams
- Experience working with an Onsite / Offshore model is preferred
- Quickly adapt to new technologies, think innovatively to find creative solutions, and communicate effectively with both technical and non-technical stakeholders
- Excellent written and verbal communication skills including the ability to deliver program status, roadmaps, business outcomes & impacts, and metrics
- Good listener, willing to learn new things and thrive in a fast paced team environment
- Self-starter, motivated, organized and company first mentality
- Detail oriented yet see the big picture
- Well versed with tools / systems / processes to compliance with various regulations and governance such as SOX , ASC 606, IFRS15 etc is a plus
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