About the Role:
Responsible for working as part of a team that supports the maintenance of applications and/or infrastructure, analyzing data against business requirements, and ensuring quality in Pathward’s technology stack. Performs analysis, design, development, testing, configuration, administration, troubleshooting, and support of Information Technology solutions
What You Will Do:
- Provides support for Pathward’s technologies and recommends improvements.
- Works closely with stakeholders to obtain supporting information and data to develop a consistent view of product performance, quality and operational support functions.
- Contributes to estimates on work in a timely manner and delivers against them.
- Assists other IT departments with tasks and troubleshooting as needed.
- Evaluates new industry software and/or infrastructure technologies to stay current on emerging technologies and future expectations.
- Ensures the quality of applications and/or infrastructure technologies through testing applications and following IT standards and guidelines.
- Builds test data necessary to perform the tests.
- Responsible for ensuring applications and/or infrastructure meet security standards as defined by IT.
- Identifies and reports risks to technologies.
- Understands the data as part of the technologies being supported.
- Helps to maintain documented processes, best practices and standards.
- Other duties as assigned.
What You Will Need:
Education/Certification
- Bachelor's degree or equivalent education and work experience.
Experience (Distinguishing Characteristics)
- 3+ years professional information technology experience with bachelor's or equivalent.
- 3+ years’ experience configuring and administering end-user computing technologies
- 3+ years' experience patching out-of-the-box and custom developed workstation applications
- Hand-on experience with the following technologies is required: Microsoft Azure, Microsoft Intune, Microsoft Defender, Azure Data Loss Prevention, Microsoft Purview, Microsoft Endpoint Configuration Manager, Group Policy, Windows 10 & 11, PowerShell scripting, Nexthink, ServiceNow
- Industry certification in Microsoft 365 Desktop Administration or Microsoft 365 Security Administration is required
The responsibilities listed above are not all inclusive and may be changed at any time.
Salary range: $57,582.12 – $106,345.10
The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.
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