About the Role
At Cloudflare, we are on a mission to help build a better internet. Our Learning and Development team looks to help build a great employee experience by providing tools and resources for all Cloudflare employees to grow and develop in the skills critical for success.
Job Summary: We are seeking an experienced and innovative Instructional Designer to join our L&D Team. The successful candidate will be responsible for designing and developing high-quality learning experiences that engage learners and achieve business goals. The Instructional Designer will collaborate with subject matter experts, stakeholders, and the learning and development team to create hands-on, interactive, engaging, while utilizing adult learning theories as well as the latest training development methodologies and tools.
Locations: Austin or San Francisco Remote
Key Responsibilities:
- Design and develop learning materials, including e-learning modules, instructor-led training, and blended learning programs.
- Conduct needs assessments and analyze learning data to inform design decisions
- Create storyboards, scripts, and assessments for learning content
- Collaborate with subject matter experts to ensure accuracy and relevance of content
- Develop and maintain project plans and timelines
- Manage and maintain existing learning content, including updates and revisions
- Stay current with industry trends, best practices, and new technologies in instructional design
- Collaborate with the learning and development team to ensure alignment with organizational goals and objectives
- Organize, plan, and execute self-paced course creation and update processes
Requirements:
- Four-year practical experience preferably in Human Resources/Learning & Development/Training Teams
- Proficiency in instructional design models, theories, and methodologies
- Experience with high-level course development tools such as Articulate 360, Storyline 2, Captivate
- Experience with setting up eLearning for delivery through a LMS (preferably Workday Learning)
- Experience using Google Suite (Slides, Docs, etc.)
- Experience with advanced visual design development tools such as Photoshop, Premiere, Media Encoder, Jira
- Knowledge of SCORM, xAPI, and other eLearning standards and protocols, preferred
- HTML knowledge, preferred
- Strong project management and communication skills
- Strong analytical and problem-solving skills
- Be able to thrive when project managing large scale, company-wide initiatives in a fast paced environment
- A drive for excellence and the ability to work on multiple projects simultaneously to meet delivery timelines
- Experience in technical and soft skill training content development
