We are looking for a talented and competitive Inside Sales Representative.
An Inside Sales Representative, sells our security products and services (via telephone, web or e-mail) to existing, strategic SonicWall customers and is responsible for ensuring a positive customer experience. Will play a fundamental role in achieving company revenue growth objectives. Must be comfortable making 30+ calls per day to existing customers, working with channel partners, generating interest, qualifying renewal opportunities and closing sales.
Primary Responsibilities:
• Responsible for selling SonicWall software/hardware products and services (via telephone, web or e-mail) to existing SonicWall customers through outbound calls and correspondence
• Articulates effectively the value proposition associated with our software products and services
• Recommends business solutions considering customer needs and our interests
• Builds relationships with customers based on knowledge of our technology, products, and services
• Makes decision based on an appropriate amount of information/data analysis
• Adjusts to multiple demands and shifting priorities while ensuring customer needs are met; accepts responsibility for results of actions
• Works independently closing own sales
• Partners with field sales to support in the selling process
• Customer retention
Minimum Requirements:
• 2-4 years of relevant inside sales experience, preferred in software/network security
• Able to learn full range of SonicWall products and services and to identify how these products and services align to customer needs
• Leverages cross-functional resources to achieve results/meet customer needs
• Basic indirect Leadership skills - leverages experiences to lead individuals and team
• Ability to teach/coach others to improve performance including providing feedback and identifying development opportunities
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Proficient with corporate productivity tools, e.g., Microsoft Outlook, Word, Excel.
Preferences:
• Related undergraduate degree or equivalent of education & experience.
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