Imaging Analyst oversees the management of clinical imaging systems, modality connectivity, and provides day-to-day support to end-users across various imaging systems (such as Radiology, Orthopedics, Ophthalmology). Their responsibilities include analyzing, developing, installing, implementing, and supporting all aspects of imaging information systems and solutions. This entails integrating systems with interfaces, hardware, and software, as well as proactively addressing any system issues that may arise.
Collaborating closely with the Clinical Imaging team, the Analyst ensures the maintenance and integrity of PACS Services. They serve as a technical resource, coordinating and providing support for both new and existing applications, including software upgrades for clinical systems. Additionally, the Analyst conducts assessments of the imaging environment, identifies implications for system implementations and facilitates changes.
- Responsibilities Include:
- Knowledge of all Radiology and PACS Enterprise systems from a User perspective.
- Hyland Acuo VNA
- IBM/Merge Ortho PACS
- AS-OB PACS
- Carestream PACS
- Siemens Syngo Workflow (RIS vb33)
- Nuance Powerscribe 360
- Medicalis Workflow Orchestrator software
- Dicom standards
- OR image and video capture systems
- Ophthalmology imaging systems
- Daily responsibilities:
- Knowledge of PACS Enterprise systems from a user perspective
- Advanced knowledge of Dicom and the ability to integrate modalities with our various PACS systems.
- Knowledge of non-Dicom image formats
- Knowledge of Siemens Syngo Workflow, Nuance Powerscribe and Medicalis Workflow Orchestrator systems from both a User and Setup perspective.
- Work with our departmental customers, other IT teams, project managers, OCIO representatives on any requests or incidents relating to Ancillary team systems
- Advanced troubleshooting skills, ability to resolve issues not seen before, using all resources available including the Internet, vendors and other experts to solution a request or problem.
- Create, maintain and update test plans, test cases, test environment, through life cycle
- Participate or lead presentations to various Northwell Health Stakeholders
- Produce Training documentation for the Ancillary team as well as departmental system users
- Knowledge of HL7 interface message structure. Able to troubleshoot interface issues independently.
- Knowledge of Microsoft Office products including Word, Excel, Visio, PowerPoint, Access.
- Provide status reports as needed
- Multi-task and prioritize workload
- Attending meetings as requested, representing the Ancillary team. Provide summary to team management.
- Good training skills- may be asked to create training documentation and train internal or external staff on the systems that the team supports.
- Attend project meetings- May be asked to attend project initiation and ongoing meetings.
- Rotate on-call for all applications that the Ancillary team supports (both primary and backup)
Requirements:
- Has 1- 3 years’ experience in:
- PACS systems preferably Carestream, IBM Merge
- Any Ophthalmology PACS Systems experience preferred
- Knowledge of a VNA, preferably Hyland Acuo
- Knowledge of other imaging and video capture systems (OR, POCUS, Ophthalmology)
- Dicom modality interface troubleshooting
- Radiology Information system management, preferably Siemens Syngo Workflow
- Voice recognition systems, preferably Nuance Powerscribe
- Intermediate level of HL7 interface troubleshooting
- Familiarity with MS Access and t-SQL
- IT education/background required
- Excellent verbal and written communication skills
- Attention to detail, passion for quality
- Advanced Microsoft Office applications user (Word, Excel, Access, Power Point, Visio)
Qualifications:
Academic and Professional Qualifications:
- BA or BS degree preferred or other relevant combination of training and experience.
Experience:
- 3-7 years industry experience preferred.
- 3-7 years' experience in providing application technical support and maintenance.
- Has 2-5 years’ experience in:
- Radiology Information Systems (RIS) preferably Siemens Syngo Workflow.
- Voice recognition systems preferably Nuance Powerscribe.
- Breast imaging management system preferably Magview.
- Intermediate level of HL7 interface troubleshooting.
- Intermediate level SQL and T-SQL. Knowledge of SQL management studio or any another SQL client.
- Knowledge of coding languages. Powershell, PHP and Python preferred.
- Knowledge of PACS systems preferably Carestream.
- IT education/background required.
- Excellent verbal and written communication skills.
- Attention to detail, desire for quality.
- Advanced knowledge of Microsoft Office 365 applications (Word, Excel, Access, Power Point, Visio, Outlook, Teams, Sharepoint)
Travel Requirements:
- May require local travel
- May require other travel for business needs
Working Arrangements:
- May require after hours on call support
- Participate in on-call rotation to support the 24/7 operations of the healthcare system.
- Work is performed in a standard office environment with minimal exposure to health or safety hazards
