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HR Generalist

Cleveland
$65k - $80k
At BrightEdge, we help big brands like Microsoft and Adobe show up where their customers are searching. As a global leader in SEO and content performance, we know that great technology starts with great people — and that’s where you come in.

We’re looking for a detail-oriented, people-focused HR Generalist to help keep our team running smoothly every day. In this role, you’ll handle the day-to-day HR operations that make a big difference — from managing employee support tickets and maintaining our HR systems to coordinating onboarding, payroll, and compliance. You’ll be the person everyone counts on to make sure things work the way they should.

What you'll do:

  • Be the first point of contact for employee inquiries, support tickets, and policy questions
  • Manage employee records and ensure data accuracy in our HRIS (UKG/UltiPro)
  • Partner with Payroll to support payroll processing and benefits administration
  • Coordinate onboarding and offboarding to create smooth, positive experiences for employees
  • Maintain compliance with employment laws and workplace safety standards
  • Assist with HR programs and processes, including performance reviews, engagement surveys, and office events
  • Help foster a welcoming, inclusive, and productive workplace culture
  • What makes you a great fit:

  • 4–6 years of experience in HR, ideally in a fast-paced, in-office environment within tech or SaaS
  • Strong knowledge of HR operations, including onboarding, compliance, and employee relations
  • Experience working with HRIS tools (such as UKG/UltiPro, BambooHR, etc.)
  • Excellent attention to detail — you take pride in accuracy and follow-through
  • Friendly, professional communication skills and a “how can I help?” mindset
  • Comfortable handling confidential information with discretion and sound judgment
  • Working knowledge of U.S. employment law (multi-state experience is a plus)
  • Bonus Points if you have:

  • PHR or SHRM-CP certification
  • Experience supporting in-office culture, events, or engagement activities
  • Familiarity with collaboration tools like Microsoft Workspace, Teams, and Zoom
  • Benefits & Perks:

  • Comprehensive medical, dental, and vision insurance 
  • Generous paid time off and company holidays 
  • A close-knit, collaborative in-office culture 
  • Fully stocked kitchen  
  • Quarterly team events
  • The chance to make a real impact on the future of our workplace and our company 
  • Additional

    About BrightEdge

    BrightEdge is widely recognized as a global leader in SEO and Digital marketing. The most innovative customers across more than 80 countries trust BrightEdge to modernize their Digital Marketing stack for today’s digital world. We are helping thousands of organizations, including many of the world’s largest companies, transform their businesses and drive more revenue.  
      
    The continuous innovation of our product is supported by what we believe to be our most valuable assets: our people. Our employees are industry experts at the forefront of digital transformation. Come join us and help us share the future of SEO.   
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