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GTM Systems Lead, Operations

Remote - United States

About Vercel:

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web.

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

Vercel is looking for an experienced operator to design, implement, and lead our GTM systems architecture. We are looking to build our GTM Systems in a way that will accommodate the rapid growth of the company while also enforcing good development practices, governance and permission controls, and retain flexibility to react to the shifting needs of the company. This role will report directly to the Head of GTM Operations and will need to be able to work autonomously to design and develop sound solutions quickly.

What You Will Do:

  • Oversee the design, implementation, and maintenance of GTM systems architecture 
  • Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
  • Experience creating, reviewing, and providing feedback on automated workflows
  • Create and maintain documentation on processes, policies, and tutorials that enable other teams
  • Define, prioritize, plan and execute complex and impactful systems projects
  • Create a systems roadmap and define priorities with stakeholders
  • Experience integrating external systems into a coherent and reportable data model
  • Experience overseeing the automation and implementation of the lead to billing system cycle

About You:

  • Proven systems experience in GTM Operations or RevOps, preferably in a leadership role
  • Strong understanding of Sales, Marketing, and Customer Success processes in B2B SaaS organizations
  • 5+ years experience as a Salesforce Administrator or Architect
  • Experience supporting Marketing Ops, Sales Ops, and Customer Success Ops in achieving quarterly goals
  • Experience developing in a sandbox environment and deploying packages to production
  • Experience working for a SaaS company in either a sales, customer success, or marketing position
  • Ability to manage competing priorities and quickly shift from one project to another as priorities change

Bonus If You:

  • Experience with Tray.io and Marketo strongly preferred
  • Experience with Outreach.io, LinkedIn Sales Navigator, Gong, ZoomInfo, and Clearbit a plus
  • Experience installing and managing third party integrations, especially those with data enrichment providers

Benefits:

  • Great compensation package and stock options.
  • Inclusive Healthcare Package.
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
  • Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
  • Remote Friendly - Work with teammates from different time zones across the globe.
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

The San Francisco, CA base pay range for this role is $171,000.00 - $239,000.00.  This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be  adjusted based on employee location.  The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

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