Company Description
The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.
The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 126 locations. This worldwide development, manufacturing, and sales network is the foundation for further growth.
BGSV - Bosch Global Software Technologies Limited 100% owned subsidiary of Robert Bosch GmbH. BGSV has started its operations from 19th October, 2010 at E-Town2 in HCMC. This engineering development center will be engaged in developing embedded systems and software, mechanical design and simulation, and will provide IT (SAP Consulting, JAVA Development….) and Business Services (Finance and accounting, Economics, Purchasing, Logistics, Translations Japanese-English-Japanese, Information Security ) solutions to the Bosch group of companies globally.
Job Description
Required skills:
- As a travel planning expert, would be the primary point of contact for the customer and able to provide end to end solutions across a gamut of travel requirements ( travel ticketing, Accommodation, Visa and Forex)
- This position is for handling ASEAN coutrie T2E process & operations
- Able to understands and apply customer travel policies
- Has good knowledge on travel planning processes ( Travel agency operations, GDS, Airlines, Payment solutions and the like)
- Able to steer the discussions with various travel requirement suppliers ( Travel Agency, hotel desk, Visa Partners and Forex partners)
- Should have exposure to travel booking interfaces, tools and applications
- Exposure / working knowledge on implementation of online travel solutions or an end to end travel application in an organization
- Has knowledge on handling tax related process with suppliers and internal tax department
- Has knowledge / exposure on travel expense / settlements operations
- Has exposure, knowledge in handling Credit Card process
- Able to liaise with various suppliers, customers and other stakeholders like HR, Finance, IT team etc
- Able to work with customers internationally
- Able to bring in process improvements and there by build in efficiency in the travel operations
- Bring in innovative ideas for customer engagement
- Reporting and maintenance of SLA’s as required for the operations
- Excel in service and delivery excellence leading to high customer satisfaction.
- Experience in being a team member in regional / global projects
Responsible for all changes in the Applications / Tools deployed in the countries
- Prepare change requests / requirement documents for changes pertaining to applications
- Liaise and coordinate with relevant stakeholders to analyze the impact of any change (technical , process related, compliance related, tax related etc )
- Communication to all the stakeholders and employees on the changes in the applications
Qualifications
- Minimum 5 years of experience in travel and expense processes.
- Bachelor's or Master's degree in Travel & Tourism or Commerce.
- Independent worker with the ability to guide a team on travel-related topics.
- Strong client interfacing, people, and stakeholder management skills.
- Excellent analytical skills and innovative thinking.
- Ability to work flexible hours and manage multiple priorities.
- Preferably experienced in international working environments.
- Ability to meet individual and team goals.
- Willingness to travel locally or internationally as needed.
- Preferable knowledge of IATA operations.
- Experience with SAP and travel expense applications.
Additional Information
Benefits and Career Opportunities
- Working in one of the Best Places to Work in Vietnam
- Join a dynamic and fast growing global company (English-speaking environment)
- 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
- 100% monthly basic salary and mandatory social insurances in 2-month probation
- Onsite opportunities: short-term and long-term assignments
- 15++ days of annual leave + 1 day of birthday leave
- Premium health insurance for employee and 02 family members
- Flexible working time
- Lunch and parking allowance
- Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills
- Fitness & sport activities: football, badminton, yoga, Aerobic
- Free in-house entertainment facilities and snack
- Join in various team building, company trip, year-end party, tech talks and a lot of charity events
