About the Role
Fivetran is looking for a highly driven, strategic and proactive Program Manager for Global Employee Benefits to join the People Team. Reporting to the Sr. Director of Global HR Operations and Employee Benefits, you will play a critical role in supporting the development and execution of our roadmap for Global Benefits and Wellbeing aligned to our organizational goals. If you are a strategic thinker with a passion for driving organizational success through inventive benefits, excel in fast-paced settings and seek a position that encourages innovation within a rapidly growing startup, we'd love to connect with you!
This role can be fully remote within the US, ideally working CST or EST hours.
What You'll Do
- Utilize your experience and expertise of benefits and project management to manage projects from initial concept through delivery
- Coordinate resources to ensure projects are delivered both on time and accurately
- Effectively manage multiple, complex projects and deadlines, collaborate with internal and external team
- Serve as the subject matter expert on benefit programs; resolve complex benefit issues, escalations and close them in a timely manner.
- Manage and oversee global compliance and audit related tasks, including reviewing plans for updates and implementing necessary changes to ensure ongoing compliance.
- Facilitate annual audits for benefits, prioritizing changes or improvement plans as needed.
- Provide oversight for 401K and Pension plans to ensure compliance and effective management.
- Conduct effective vendor management activities, including regularly scheduled vendor partner meetings to review improvement opportunities and employee satisfaction, monitor service-related performance guarantee results, execute service improvement plans when necessary, and lead the implementation of new benefit vendors and program changes
- Gather and analyze benchmarking information to ensure our benefit programs are market competitive, and partner with brokers to conduct annual benefit evaluations and provide recommendations on alignment with the global benefits strategy, in collaboration with relevant stakeholders.
- Review and update time off and leave programs on an annual basis or as needed based on local compliance requirements
- Support HR Ops partners with any escalated leave and accommodation requests, offering guidance on compliance requirements
- Design, oversee and ensure the effective execution of global wellbeing programs
- Collaborate with Finance in the development and ongoing management of the annual budget
- As the benefits and wellbeing specialist, develop communication plans and resources that effectively convey benefits programs across the entire employee population
- Develop, support and manage employee-facing benefits programs, policies, and content
- Lead the design, implement and management of well-being programs, including overseeing both content creation and the rollout of the initiatives calendar.
- Create content for and facilitate benefit trainings to partner teams and/or external vendors
Skills We're Looking For
- 5+ years’ experience in benefits in a fast paced organization
- 2-3 years HRIS experience related to benefits preferably in Workday
- Demonstrated expertise in critical thinking, program management, and collaboration within the COE, leveraging data to inform leave and benefit program design.
- Strong organizational skills, attention to detail, and ability to navigate ambiguity to deliver effective solutions.
- Expertise in global statutory benefit requirements
- Proven track record of handling sensitive and confidential data while upholding employee confidentiality and compliance with HIPAA and other global data privacy regulations
- Ability to manage projects autonomously to completion, including working through and with HR, Legal and Vendors
- Proven success in Vendor Management - i.e., hold vendors/consultants/ brokers accountable for customer experience, service delivery and ensuring plans are operating accurately
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