About the team + role
Robinhood Derivatives (RHD) is Robinhood’s newly formed entity that focuses on futures, event contracts, and options on futures. Our operations and trading team will help coordinate and lead business operations and internal functions for this entity to ensure a successful setup, launch, and opportunity to scale.
As the Futures Operations Specialist, you will perform essential daily duties to keep our futures business running efficiently, including clearing and settlement of futures and futures options trades, analyzing trade and position reconciliations, resolving various futures trading issues, and reviewing several regulatory reports to ensure proper compliance. The role will work on initial setup of futures operational processes, tools, documentation, and workflows. Additionally, you’ll be working with various third party clearing firms and vendors to maintain a proper working relationship and will be working closely with vital internal teams including CX, Legal, Compliance, Engineering, Financial Crimes, Finance, and Customer Trust and Safety to meet customer needs and expectations.
The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What you’ll do
- Review daily trade, position, and cash reconciliations
- Processing of trade corrections, cash discrepancies, and position breaks
- Research, prioritize, and resolve futures related customer escalations
- Keep detailed records in accordance with standard operating procedures
- Ensure adherence to firm procedures and industry regulations
- Coordinate with product and engineering partners to translate business and regulatory requirements to enhance futures operational processes
- Act as a key partner with Compliance and cross functional teams to document and maintain processes and WSPs
- Develop, manage, and continuously improve processes for scale that help RHD Operations team meet its goals more efficiently and effectively
- Work with cross functional teams to collect, prioritize and communicate product-related challenges to be considered for future development
What you bring
- A demonstrated history of operational excellence and problem solving
- 4+ years of experience in Brokerage Operations, Financial Services, or related field
- Strong understanding of futures market and back office clearing
- Exceptional leadership, communication, time management, problem solving and analytical skills.
- Strong collaboration and influencing skills to work with colleagues across the company to quickly resolve issues and develop long term strategies for growth
- Ability to prioritize and complete multiple daily tasks and projects with various deadlines
- Active Series 3 or ability to obtain within 90 days
What we offer
- Market competitive and pay equity-focused compensation structure
- 100% paid health insurance for employees with 90% coverage for dependents
- Annual lifestyle wallet for personal wellness, learning and development, and more!
- Lifetime maximum benefit for family forming and fertility benefits
- Dedicated mental health support for employees and eligible dependents
- Generous time away including company holidays, paid time off, sick time, parental leave, and more!
- Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. You can view comp zones for our US office locations in the chart below. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
US Zone 1: Menlo Park, CA; New York, NY; Seattle, WA; Washington, DC
US Zone 2: Denver, CO; Westlake, TX; Chicago, IL
US Zone 3: Lake Mary, FL
