Fully Remote Encompass Administrator

·        Administering the company’s Loan Origination System (Encompass), and other core company systems

·         Work closely with our leadership team, department heads and end users to develop product strategies and roadmap.

·        Optimize company systems and workflow to maximize efficiency and end user experience.

·        Perform market research and discovery of new and better mortgage technology and tools.

·        Work closely with management to optimize our Encompass system and to best support end users.

·        Facilitate company training of current tech systems.

·        Maintain users, roles, profiles, security settings, and loan setup settings.

·        Create and maintain business rules, including advanced coding as necessary.

·        Employ problem solving abilities to understand, interpret, troubleshoot and resolve issues relating to system functionality.

·        Manage vendor partner relationships.

·        Provide recommendations for process-flow improvements.

·        Ensure that proposed solutions work as desired through system analysis.

·        Review Encompass and other system release notes and work with department heads to make any needed system or process-flow changes.

·        Manage Encompass enhancements through testing of new functionality, deployment to production environment, and communication to end users.

·        Assist department heads with maintaining updated training modules.

 

·        Excellent written and verbal communication skills.

·        Excellent organizational skills and attention to detail.

·        Positive attitude and passion for efficiency.

·        Proficient with Microsoft Office Suite, Encompass and similar related software.

 

·        Minimum 3 years of Encompass administration experience.

·        Minimum 1 year of project management experience.

·        Encompass Administrator Certification, preferred.

·        Bachelor’s degree in computer related field, preferred.

·        Additional experience preferred but not required; Visual Basic , C#, SDK, API's, .NET, Salesforce-Jungo, Surefire, Simple Nexus, Motivity, Jira

·        Prolonged periods sitting at a desk and working on a computer.

·        Director of Technology

 

 

·        Administering the company’s Loan Origination System (Encompass), and other core company systems

·         Work closely with our leadership team, department heads and end users to develop product strategies and roadmap.

·        Optimize company systems and workflow to maximize efficiency and end user experience.

·        Perform market research and discovery of new and better mortgage technology and tools.

·        Work closely with management to optimize our Encompass system and to best support end users.

·        Facilitate company training of current tech systems.

·        Maintain users, roles, profiles, security settings, and loan setup settings.

·        Create and maintain business rules, including advanced coding as necessary.

·        Employ problem solving abilities to understand, interpret, troubleshoot and resolve issues relating to system functionality.

·        Manage vendor partner relationships.

·        Provide recommendations for process-flow improvements.

·        Ensure that proposed solutions work as desired through system analysis.

·        Review Encompass and other system release notes and work with department heads to make any needed system or process-flow changes.

·        Manage Encompass enhancements through testing of new functionality, deployment to production environment, and communication to end users.

·        Assist department heads with maintaining updated training modules.

 

·        Excellent written and verbal communication skills.

·        Excellent organizational skills and attention to detail.

·        Positive attitude and passion for efficiency.

·        Proficient with Microsoft Office Suite, Encompass and similar related software.

 

·        Minimum 3 years of Encompass administration experience.

·        Minimum 1 year of project management experience.

·        Encompass Administrator Certification, preferred.

·        Bachelor’s degree in computer related field, preferred.

·        Additional experience preferred but not required; Visual Basic , C#, SDK, API's, .NET, Salesforce-Jungo, Surefire, Simple Nexus, Motivity, Jira

·        Prolonged periods sitting at a desk and working on a computer.

·        Director of Technology