About the Role:
The FinOps Analyst l will analyze prepaid program account activity and balances to identify and resolve issues or discrepancies.
What You Will Do:
- Understand the funds flow process associated with assigned accounts.
- Analyze account activity and balance accounts, utilize processor reports, research prepaid card transaction activity, and defined funds flow processes.
- Identify outstanding account issues and research to determine the cause and appropriate resolution process.
- Identify over- and under-funded accounts and process according to procedures.
- Update account review and analysis process documentation to ensure they accurately reflect current methodology.
- Work with new and existing clients and processors to ensure programs conform to bank requirements regarding processing, funding, functionality, settlement, and reporting
- Research and troubleshoot issues found in overviews completed in the reconciliation process.
- Perform other duties as assigned.
What You Will Need:
- Associates or Bachelor’s degree preferred or equivalent experience required.
- Experience with Microsoft Office in a business environment preferred.
The responsibilities listed above are not all inclusive and may be changed at any time.
Salary range: $16.59 hourly – $29.59 hourly
The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.
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