This role will be 100% remote and will be based in Singapore or Australia.
An overview of this role
Executive Business Administrators (EBAs) at GitLab toggle seamlessly between various systems including Google Workspace, Slack, Zoom, Navan, and GitLab to accomplish an array of tasks, while staying focused on prioritization and escalating urgent issues.
EBAs at GitLab are self-driven, collaborative, and agile team members who are experienced in managing multiple priorities, juggling various responsibilities, and anticipating the executive’s needs. They are exceptionally organized, relentlessly resourceful, calm under pressure, and strategic multitaskers with a deep love of logistics and the ability to thrive in a dynamic start-up environment.
What you'll do
- Support and work closely with GitLab’s VP of Sales (APJ)
- Support the APJ operating model enabling accelerated quality and velocity of APJ operations.
- Own and proactively manage a complex, changing, high-volume calendar across multiple timezones and travel schedules; ensure VP is prepared for every meeting
- Make recommendations for the Executive in regard to their time management, prioritization, delegation and organization
- Seamlessly coordinate extensive domestic and international travel including air and ground transportation, hotel reservations, security, visas and other travel documentation. Accompanying the Executive when necessary
- Run cadence of weekly staff meetings and other important meetings, including planning agenda, organization, and follow-up on action items, while infusing our company values throughout
- Plan events such as team off-sites, team building activities and company kick-offs as needed
- Assist the full life cycle of recruiting including scheduling interviews, liaising between the hiring team and the candidate, and coordinating onboarding of new hires
- Manage VP’s email inbox including drafting internal and external communications with a sense of urgency
- Compile receipts to submit timely and accurate expense reports on a monthly basis
- Schedule, live stream and moderate Group Conversations
- Provide coverage for other EBAs
- Lead special projects upon request
- Must be able to work flexible hours to support international business meetings and some travel is required in most roles
- Other duties as assigned in support of the business (ad hoc tasks)
- Contribute to the broader EBA community by sharing learnings, resources, and supporting EBA team camaraderie
What you'll bring
- Previous administrative experience supporting Sales leaders in a dynamic, fast paced environment
- Bachelor’s Degree preferred. High school diploma or general education degree (GED) required
- Self-starter who can operate independently and move quickly from one task to another; creative problem solver, seeks “win-win” solutions; energized by challenges with superb attention to detail
- Extensive technical skills with Google Workspace, Zoom, Slack and Navan among other tools and processes such as purchase orders
- GitLab is a high velocity work environment and we require strong levels of written and business communications
- Demonstrated leadership mindset in prior roles—ability to influence culture/environment around them
- Experience with event planning and coordination to include support for large meetings, off-sites and company events
- Detailed and goal-oriented planner; possesses the ability to appropriately prioritize business needs and handle multiple tasks in a fast-paced environment
- Approachable and effective communicator across various communication channels and with all levels of the organization
- Demonstrated ability to adopt technical tools quickly (i.e. terminal, text editor)
- Experience in a start-up environment preferred
- Experience working remotely preferred
- A passion for GitLab, and ability to learn and use GitLab
How GitLab will support you
- Benefits to support your health, finances, and well-being
- All remote, asynchronous work environment
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and development budget
- Parental leave
- Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
