Key Responsibilities:
- Partner with the Five9 Channel, SI, and ISV Technology Organizations to identify and pursue business opportunities in a consultative manner
- Lead technical discussions, product demonstrations, and solution discovery sessions focused on aligning the Five9 product line to partner requirements
- Effectively communicate plans, progress, and status to both internal and partner organizations
- Continually seek opportunities to increase partner satisfaction and deepen partner relationships by interacting effectively at all levels of the organization
- Establish and maintain lines of communication with internal stakeholders on key initiatives
- Work with Marketing and Product Managers to define new products and solution requirements to enhance and augment our current technology platform.
- Help design and deliver a technical sales roadmap for partner growth in the Five9 Community
- Assist partners in developing technical sales plans that have Five9 technology at the core
Key Qualifications:
- Years of experience: 3+ Years Technology or Product preferred
- Extensive on-site and web-based presentation experience and skills
- Outstanding written, pictural, and oral presentation skills
- The ability to foster effective relationships
- Proven record of successful demonstrations and presentations to close deals
- Technical aptitude and a high degree of self-motivation to learn new technologies, including building live presentation environments and proof of concepts for prospects and customers
- Contact Center Partner industry experience or relevant technology experience
- The ability to understand integrating and integrations to third party applications
- Ability to Travel (40-60%)
- This role is fully remote.
Preferred Experience:
- CRM
- IVA, Artifical Intelligence
- IP Telephony (basic networking knowledge assumed)
- WFO
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