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EMEA Payroll Supervisor


With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

As a Payroll Lead you will work within a welcoming team, reporting to the Payroll Manager. You'll ensure accurate and timely outsourced payroll production for various countries in accordance with statutory regulations and with a strong focus on customer service. This is a fantastic opportunity to join a growing team at an exciting part of the journey.

This is a brand-new role and offers the opportunity for the successful candidate to shape their own role and really make a difference within the business. We are a busy team and an ambitious business and the Payroll Lead is an exciting and key role that will become even more crucial as the organisation grows. You’ll have plenty of opportunity to broaden your horizons and discover a culture that nurtures individuality and celebrates fresh thinking.

In this role, you will:

  • Ensure timely and accurate processing of our EMEA payrolls through the use of Cloudpay.
  • Raising risks, issues and discrepancies in good time and working to find resolutions.
  • Identify and implement payroll process improvements and standard methodologies, driving improved customer service levels and eliminating unnecessary payroll errors.
  • Ensure all payroll related payments (e.g. payroll taxes, fringe benefits, stock-based compensation, global mobility) is processed and reported and pension contributions for the various company schemes are uploaded within deadlines.
  • Respond to employees' questions via an internal ticketing system and that these are addressed and resolved in a timely manner, whilst ensuring confidentiality and GDPR compliance.
  • Maintain ongoing collaboration with cross-functional teams (Accounting, HR) that may have different priorities, points of view, or sense of urgency, to ensure that the end to end payroll process is accurate.
  • Work closely with the Payroll Manager to support the development of payroll process improvements, integrations and automations, assist on queries from internal team members and collaborate on ad hoc projects.
  • Support the wider HR Team on projects, to improve efficiencies within our Department and the Employee experience.
  • Provide support to 2 payroll specialists and also cover for the Payroll Manager during absence.
  • Assist with year-end reporting and audits

Please apply if:

  • Professional payroll qualification (CIPP or equivalent) and/or professional accounting qualification, with 6 - 8 years of proven track record to deliver accurate and timely payroll processing, whilst meeting compliance requirements
  • International payroll processing experience for the UK, Germany, France, Spain, Denmark, Ireland, Lithuania, Netherlands and Switzerland is required.
  • Experience in processing EMEA stock payroll, RSU and Stock options as well as benefits and pension administration.
  • Knowledge of payroll and related HR/Accounting systems; Cloudpay and WorkDay is preferred and proficient in Excel (VLOOKUP's, Pivot Tables)
  • Good understanding of basic accounting principles; knowledge and experience with journal entries and reconciliations.
  • Outstanding interpersonal skills, both verbal and written, including the ability to communicate confidently and expertly at all levels within the organisation.
  • Experience in the documentation of payroll processes, assisting on audits and ensuring year end reporting tasks are completed within deadlines.
  • Solution focused and hands-on approach, with the ability to prioritise and deliver multiple tasks in order to meet conflicting timelines.
  • Proactive attitude, flagging issues and inefficiencies and challenging the status quo.
  • Ability to work in a fast paced environment, with a process improvement mentality, whilst looking to develop their career further.

UK Benefits

  • Vacation: 25 days
  • One Celebration Day per calendar year
  • Work from (almost) anywhere; wherever you do your best work.
  • Mental Health Well-being: 6 company paid therapy sessions, subscription to a meditation app, wellbeing speaker series and resources.
  • Private Health & Dental and Life Insurances
  • Employee Assistance Program (EAP)
  • Pension Fund
  • Universal paid parental leave
  • Gym Discount
  • Bike2Work
  • No meetings Fridays
  • Also Perkbox and business discounts
  • Amazing company social events

Diversity and Inclusion

We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


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