We’re Looking For An: Email Automation Assistant to support the development, execution, and reporting of email marketing automation programs. Within this role you will partner with the Email Marketing Operations and Copywriting Teams to optimize customer post-purchase journeys that will increase revenue, engagement, and retention by assisting with the implementation of A/B tests, facilitating content updates, reporting, and other tasks as assigned. This includes but is not limited to repurposing email campaigns, building segments, and analyzing autoresponder results. Perform regular QA spot checks.
Location: Woodland Hills, CA (Remote)
What You’ll Be Doing:
- Partner with copywriters and other cross-functional team members in testing, executing, and optimizing email and SMS autoresponders across several brands.
- Implement content updates and drip campaigns for other departments as needed
- Maintain updated autoresponder audience segments across brands
- Perform regular QA as needed
- Assist in developing and executing strategies to optimize deliverability/inboxing, opens, clicks, and conversion rate
- Identify opportunities to A/B test email content.
- Accurately report on key metrics and test results.
- Other responsibilities as assigned
Preferred Qualifications (Note: These are preferred and not required. We strongly encourage you to apply even if you don’t tick ALL of these boxes.):
- Strong written and oral communication skills
- Excellent organizational skills and with the ability to prioritize and manage several projects at once
- Highly attentive to detail
- Takes initiative to go above and beyond when given a task
- Speedy implementation and ability to quickly adapt as priorities shift
- Collaborative and accommodating to interdepartmental requests
- High School Diploma or GED Equivalent (required)
- Bachelor's degree in Marketing or related field (preferred)
- 0-2+ years experience within digital marketing automation platforms.
- Working knowledge of building an email marketing campaign and familiarity with email marketing best practices
- Excellent copywriting and and copyediting skills
- Proficient in Google Drive (especially Sheets and Docs)
- Working knowledge in creating customer lifecycle journeys targeted at activating new customers, retaining existing customers, and reactivating those inactive customers
- Building, QAing automated flows
- Copywriting for email sales
- Using custom data fields, merge tags, or other dynamic content in email, running A/B tests, etc.
Golden Perks & Benefits:
- Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
- Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $6.1 million to date.
- We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
- 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.
- Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock.
- Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career.
- Tuition reimbursement program, which reimburses eligible tuition expenses up to specified amounts, empowering you to invest in your ongoing growth and development.
- Work towards our collective goals and earn up to 2 extra weeks of pay each month, based on the achievement of KPIs.
- Celebrate your accomplishments with our Win of the Week, Spot Bonus, Work Anniversary, and Shout-Outs programs, where your hard work is not only valued but also acknowledged and rewarded.
- Reimbursements for a portion of personal cell phone and internet usage for eligible employees.
- For those coming into our Woodland Hills, CA office, you’ll find a fully stocked kitchen and a free on-site gym.
- Virtual and in-person company events, like our annual holiday party, happy hours, and virtual cooking nights, designed to cultivate connections and enhance work-life balance.
To read more about our Perks & Benefits, click here.
The anticipated salary range for this position is $21.73-$28.99, plus annual & monthly KPI bonus potential.
Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.
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