JOB SUMMARY:
We are seeking an eLearning Instructional Designer to join our revenue cycle training team. This role is ideal for individuals passionate about education, technology, and creating impactful learning solutions. As an eLearning, you will collaborate with subject matter experts (SMEs), trainers, project managers, and other team members to design and develop instructional materials for various learning platforms.
PRIMARY RESPONSIBILITIES:
-
Work closely with Revenue Cycle Management SMEs and project teams to analyze learning needs and goals.
-
Design and develop instructional materials such as e-learning modules, instructor-led training materials, job aids, and assessments.
-
Utilize instructional design principles and adult learning theory to create engaging and effective learning experiences.
-
Apply elearning design software and tools to create interactive and multimedia-rich learning content.
-
Conduct quality assurance reviews to ensure content accuracy, functionality, and alignment with learning objectives.
-
Assist in evaluating the effectiveness of learning programs through assessments and feedback analysis.
-
Stay current with industry trends and best practices in elearning design and technologies.
-
Facilitate internal training for new hires and incumbents as needed using instructor led, blended, online and distance learning methods (i.e. Zoom, etc.).
-
Continually refines and improves training curriculum based on feedback from customers and training evaluations.
-
This role may have occasional access to PCI and PHI both in paper and electronic form and could have occasional access to various technologies to access PCI and PHI (paper and electronic) to perform the job.
QUALIFICATIONS:
-
Bachelor's degree preferred
-
2-3 years experience in elearning development, training design, and delivery.
-
Understanding of instructional design theories and methodologies.
-
Proficiency with instructional design software (e.g., Articulate 360).
-
Portfolio or examples demonstrating instructional design projects (if applicable).
-
Ability to work effectively both independently and as part of a collaborative team.
-
Knowledge of healthcare billing and full revenue cycle is a plus.
KNOWLEDGE, SKILLS, AND ABILITIES:
-
Competent in the use of Google Suite and instructional design software.
-
Ability to self-start, work independently, as well as a member of various teams and committees, while adhering to timelines on a consistent basis with a minimum of assistance.
-
Proven strong verbal, written and interpersonal communication skills.
-
Effective team player, ability to work within a cross-functional team.
-
Commitment to excellence and high standards.
-
Ability to work with all levels of management and a diversity of individuals at all organizational levels.
-
Strong organizational, problem solving, and analytical skills; ability to manage multiple priorities, projects and workflow.
-
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
