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DSA - Partnerships Manager

India, Delhi NCR

Department: Member Accession Marketing

Who are Tide:

At Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is  transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. 

Tide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. 

Internal Job Title ::Partnership Manager

What we’re looking for:

We are seeking a dynamic and results-driven individual to fill the role of Partnership Manager. The ideal candidate will possess a combination of skills, experience, and qualities essential for effectively managing partnerships, driving sales, and expanding our business in the unsecured lending sector. Specifically, we're looking for someone who:

  • Sales Expertise: Demonstrated experience in initiating and executing outbound sales campaigns to identify potential loan prospects and contribute to business growth.
  • Client Acquisition Skills: Proven ability to target new client acquisition by leveraging leads and converting them into business opportunities. Experience collaborating closely with DSA Channel Partners, Area/Cluster Heads, and independently cultivating a strong local DSA network.
  • Partnership Onboarding Experience: Track record of successfully onboarding new partners within the MSME sector, including NBFCs, DSAs, loan aggregators, and fintech firms, with a focus on unsecured loans.
  • Sales Target Achievement: Ability to achieve sales targets by expanding infrastructure, optimising DSA usage, and enhancing loan conversion, sanction, and utilisation rates through maintaining a robust sourcing funnel.
  • Sales Strategy Development: Proficiency in developing and executing comprehensive sales strategies, utilising the DSA network to increase sales, and effectively managing connectors and builders.
  • Partnership Development Skills: Experience in forging and nurturing new channel partnerships to explore new markets and boost business opportunities.
  • Lead Generation Coordination: Ability to collaborate with on-the-ground teams for effective sales lead generation and conversion.
  • Business Channel Expansion: Capability to identify and secure business from market channels, constantly exploring new avenues for growth..

What makes you a great fit

  • Driven and goal-oriented with the ability to excel both as an individual contributor and in motivating teams
  • 6-11 years of experience in sales and business development, specializing in banking and unsecured business loans, with a focus on managing DSA channels.
  • Skilled in using tools like Zendesk, GSuite, and Jira.
  • Confident in customer interactions, ensuring they maximize their account benefits.
  • Dedicated to solving problems and tackling challenging situations.
  • Proactive in identifying and resolving recurring issues through innovative workflows.
  • Excellent organisational abilities.
  • Background in customer service within the finance sector.
  • Some experience in startup environments, adaptable to rapid changes

What you’ll get in return:

       Make work, work for you! We are embracing new ways of working and support flexible working arrangements. Plus, you’ll get:

  • 25 days holiday
  • Additional health and dental insurance
  • Food vouchers
  • We invest in your development with a RS40,000/- professional L&D budget per year and up to three L&D paid days off
  • Snacks, light food, drinks in the office
  • Enhanced family-friendly leave
  • Flexible working

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.


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