Director, GTM Systems and Process

Description

We are COMPLY.

For compliance people.

We pride ourselves on being the champion for compliance professionals. Merging technology, consulting and education, we help clients navigate the ever-changing regulatory environment. We serve more than 7,000 clients globally, through our solutions including ComplySci, RIA in a Box, National Regulatory Service (NRS) and illumis. We are a high-growth organization and have been recognized with numerous awards including by Inc. 5000, Institutional Asset Manager Awards, Private Equity Wire Awards, and the Women in Data & Technology Awards.

COMPLY is made up of 350+ professionals worldwide. In the US alone, we have team members in 45 states. Employees of COMPLY have access to comprehensive benefits, unlimited PTO, paid bonding leave and 100% remote work flexibility with a WFH stipend.

Come join our team of talented innovators working together to forge the next generation of compliance.

To learn more about COMPLY, visit COMPLY.com.

COMPLY is actively seeking a Director, GTM Systems & Process to join our Revenue Operations team. In this role, you will be responsible for leading projects to create efficient business systems processes and identifying opportunities to optimize workflows to help scale the business.

As a senior member of the Revenue Operations team at COMPLY, you will have the opportunity to mentor & coach Revenue Operations team members and drive cross-functional alignment with GTM executives and stakeholders while executing strategic initiatives that impact the company's revenue.

Responsibilities:

Develop and execute a comprehensive GTM systems strategy aligned with company objectives, ensuring seamless integration with existing platforms and processes.

Project manage and guide a project team of internal stakeholders and external consultants.

Manage and optimize end-to-end GTM processes, including lead routing, sales forecasting, quote to cash, customer onboarding, and renewal management and retention.

Lead the evaluation, selection, and implementation of GTM technology solutions.

Establish and monitor key performance metrics to measure the effectiveness of GTM systems and processes, driving continuous adoption and improvement.

Collaborate with cross-functional teams to define and document business requirements, ensuring alignment with stakeholder needs and objectives.

Provide leadership and foster a culture of innovation, collaboration, and accountability.

Oversee data integration flows between systems such as Salesforce, CPQ, IronClad, NetSuite, HubSpot, etc., and other internal operations systems.

Stay current with industry trends, best practices, and emerging technologies in GTM systems and revenue operations, leveraging insights to drive strategic decision-making.

Support company M&A efforts as relates relevant systems, data and processes.

Create & maintain information system documentation.

Coordinate with sales enablement on end-user training and best practices.

Oversee security, roles, and permissions for all GTM systems.

Other duties and projects as assigned.

Qualifications:

Bachelor's degree in business, marketing, or a related field

Current Salesforce administrator certification

7+ years working with RevOps, GTM systems, processes, and tools.

Experience with enterprise business applications, including ERP, CRM, and compatible integration tools.

Requires excellent project management, written, and verbal communication skills, excellent prioritization, responsiveness, and customer service.

Ability to gather and use data to inform decision-making and persuade others. Must work effectively in an unstructured environment requiring new perspectives and creative approaches

Must possess business acumen, analytical, troubleshooting, problem-solving, and project management skills

Exceptional interpersonal skills with demonstrated ability to present technical content to general audiences and develop trusted relationships across stakeholders

Understanding of core business processes in a B2B technology environment across sales, marketing, product development, customer support and success, professional services

Experience with companies that have grown through acquisition and require rationalization, consolidation, and integration of multiple business systems.

The compensation range for this role is specific to the United States and takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, training, licensure and certification, and experience. A reasonable estimate of the base salary for this role would be $140,000-$165,000 (can be flexible based on experience) plus applicable bonus/benefits offerings, etc. as those similarly situated within the Company.

COMPLY is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.