Description
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
The Analytics Practice relies on Data Science, Data Engineering, and Marketing Analytic team members to equip our clients with the leading tools and data-driven insights needed to personalize and fuel exceptional experiences (CX) for their customers.
As the Director, Data & AI, working remotely in the U.S. or in a hybrid capacity in the Boston area, you will serve as senior subject matter expert in the data & analytics space for clients with the aim of crafting customer value, maximizing growth or improving the business performance of our clients. The Director, Data & AI role is a highly visible and strategic position, where you will have the opportunity to develop a compelling vision for bringing actionable AI/ML solutions to our clients and advancing their digital transformations.
The Analytics Practice relies on Data Science, Data Engineering, and Marketing Analytic team members to equip our clients with the leading tools and data-driven insights needed to personalize and fuel exceptional experiences (CX) for their customers.
As the Director, Data & AI, working remotely in the U.S. or in a hybrid capacity in the Boston area, you will serve as senior subject matter expert in the data & analytics space for clients with the aim of crafting customer value, maximizing growth or improving the business performance of our clients. The Director, Data & AI role is a highly visible and strategic position, where you will have the opportunity to develop a compelling vision for bringing actionable AI/ML solutions to our clients and advancing their digital transformations.
What you'll be doing
What you'll bring to us
The anticipated range for individuals expressing interest in this position is $ 150K to $200K USD. Actual compensation offers to a candidate may vary based on geographic location, work experience, education, and/or skill levels. This position is eligible to participate in an annual incentive program.
Benefits available to eligible employees include
Medical, dental, and vision
Tax-advantaged healthcare accounts
Financial and income protection benefits
Paid time off (PTO) and wellness time off
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About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
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