Description
StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.
The Commercial Strategy & Operations team is crucial in maximizing revenue and driving business growth. Our main objective is to align and optimize revenue-generating functions to improve performance and profitability. We achieve this goal by streamlining processes, enhancing data accuracy, and facilitating cross-org collaboration..
Reporting into the VP, Commercial Strategy & Operations, you will be the right-hand to the SVP, Global Client Services and will be responsible for maximizing revenue throughput, increasing retention, championing service excellence, standardizing and implementing operational best practices, and providing measurable insights that accelerate Client Services performance.
The Director, Client Services Strategy and Operations will define and manage an effective rhythm of the business, develop plans for strategic initiatives (i.e. service packaging, pricing, customer health scorecards, feature adoption), and drive alignment across teams to achieve annual operating objectives. You will play a pivotal role in building the culture, camaraderie, and momentum of the team and be considered a strategic advisor to the Revenue Leadership Team.
StackAdapt is a Remote First company, we are open to candidates located anywhere in the US or Canada for this position.
The Commercial Strategy & Operations team is crucial in maximizing revenue and driving business growth. Our main objective is to align and optimize revenue-generating functions to improve performance and profitability. We achieve this goal by streamlining processes, enhancing data accuracy, and facilitating cross-org collaboration..
Reporting into the VP, Commercial Strategy & Operations, you will be the right-hand to the SVP, Global Client Services and will be responsible for maximizing revenue throughput, increasing retention, championing service excellence, standardizing and implementing operational best practices, and providing measurable insights that accelerate Client Services performance.
The Director, Client Services Strategy and Operations will define and manage an effective rhythm of the business, develop plans for strategic initiatives (i.e. service packaging, pricing, customer health scorecards, feature adoption), and drive alignment across teams to achieve annual operating objectives. You will play a pivotal role in building the culture, camaraderie, and momentum of the team and be considered a strategic advisor to the Revenue Leadership Team.
StackAdapt is a Remote First company, we are open to candidates located anywhere in the US or Canada for this position.
What you’ll be doing:
What you’ll bring to the table:
StackAdapters Enjoy
StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
About StackAdapt
We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:
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