Digital Community Engagement Manager

About the role

The Digital Community Engagement Manager role at dbt Labs is a dynamic position primarily focused on developing and implementing our digital community strategy across platforms like Slack and Discourse, along with various engaging online programs. This person will be responsible for driving new community membership and driving more online, global engagement with existing members. Some days involve activating or hosting virtual events, while others are spent collaborating with internal teams to build campaigns aimed at attracting new members. In this high-impact role, you will develop the blueprints that will shape the future of the dbt Community globally, empowering thousands of analysts along the way.

In this role, you can expect to:

• Oversee and maintain: Oversee the strategy and execution of our digital community initiatives, including Community Slack, Discourse forum, Community email campaigns, our Community web presence, a monthly AMA series, Community spotlight, and more. Develop new programs to increase membership and engagement within the community.
• Online presence: Be the face and host of our key digital programs. You should be excited to host live events on camera, bring high energy, and feel comfortable in the spotlight. Preserve and enhance the dbt Community's reputation as a welcoming, friendly, and helpful part of the data ecosystem. Engage and build relationships with members of the dbt Community, answer questions and elevate helpful contributions from other community members.
• Collaborate: Expect to work closely with our in-person community program manager to ensure unified integration of experiences. Collaborate with our campaigns, content, and web teams to build integrated community experiences that reach a global audience. Partner with the sales and field marketing teams to enhance the discoverability of our product. Coordinate with the marketing operations team to develop streamlined processes for our programs. You will work with these teams to bring unity to the community, develop new programming aligned with each team’s goals, and create opportunities for community engagement.
• Community metrics: Analyze community engagement performance metrics including new, engaged and strategic members. Recognize trends and make data-driven decisions to optimize future programming.
• Research: Stay up-to-date with industry news and dbt product updates to ensure that you remain knowledgeable about the latest trends and advancements. This will allow you to make informed decisions about the needs of the community and business.

You are at an advantage if…

• You have previous experience working in a digital marketing, program management, engagement or community role
• You have experience with data analytics and/or have worked closely with data professionals
• You have the ability to prioritize in a complex and fast-paced organization. You are able to adapt to change and pivot plans when necessary
• You are enthusiastic about building new connections with people from diverse roles and backgrounds, and enjoy fostering connections among them
• You are passionate about communities and excited to build this program from the ground up

Location: dbt Labs is a remote-first company with a globally distributed team. This role is open to applicants based in Canada.

Compensation & Benefits

• Salary Range: $167,000-$196,000 CAD 
• Equity Stake*
• Benefits -

• • Unlimited vacation (and yes we use it!)
  • RRSP with 100% company match up to 4% of your base earnings
  • Excellent healthcare
  • Paid Parental Leave
  • Wellness stipend
  • Home office stipend, and more!

*Equity or comparable benefits may be offered depending on the legal limitations

What to expect in the hiring process (all video interviews via Zoom unless accommodations are needed):

1. Interview with Talent Acquisition Partner
2. Interview with Hiring Manager
3. Take home task
4. Team Interviews