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DevOps Support Engineer

Remote,Belgrade, Serbia
Software Development
DevOps
Azure
Kubernetes
Python
SQL

Company Description

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View (TM).

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

Job Description

As a Systems Engineer in the company’s Business Process Automation CoE Team, you will play a pivotal role in ensuring the overall health, performance, availability, and capacity of several automation tools and platforms. Your responsibilities will encompass support and proactive system improvements, incident and change management, automation, and ensuring the availability and performance of mission-critical services.

  • Ensure end-to-end availability and performance of mission-critical services.
  • Providing L2 support for users.
  • Handling of incident and change management requests.
  • Proactively seek systems improvements through performance monitoring and capacity analysis.
  • Implement and manage container architecture using tools like Docker and Kubernetes.
  • Administer and support SQL database engines such as PostgreSQL, MSSQL and Oracle.
  • Utilize Azure Cloud services including Virtual Machine, AKS, and Virtual Network.
  • Work with Linux-based infrastructure and scripting languages like Bash, Python, and PowerShell.
  • Utilize configuration management and CI/CD tools such as GIT, ELK, and Helm Charts.
  • Automate testing, code deployment, and monitoring using tools like Terraform, Jenkins, and GitLab.
  • Work closely with the development team to ensure seamless integration and deployment.
  • Ensure security and compliance of cloud assets by integrating security best practices and deploying cloud security tools.

Qualifications

  • Bachelor’s degree in computer science, Engineering, or related field.
  • 3+ years of experience as a DevOps/Systems Engineer.
  • Experience with container orchestration tools (e.g., Kubernetes, Docker).
  • Experience with SQL databases (e.g., PostgreSQL, MSSQL, Oracle).
  • Familiarity with Azure Cloud services and networking configurations.
  • Experience with Linux and Windows operating systems.
  • Strong knowledge of scripting languages such as: Bash, PowerShell and Python.
  • Experience and understanding of monitoring tools and practices (LogicMonitor, Nagios, Zabbix).
  • Experience with configuration management, CI/CD tools, and automation tools.
  • Knowledge of BPM, Workflow and Workload Automation tools like AirFlow, KissFlow, RunMyjobs, ActiveBatch.
  • Experience in Cloud Networking area and Hybrid network configurations.
  • Knowledge of RPA automation tools such as UiPath and Microsoft Power Automate.
  • You have a willingness to work as a part of a distributed and agile international team.
  • Good communication skills and fluency in English, both written and spoken.

Additional Information

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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