**Please note that this is not a HR/employee onboarding role, nor a Data Scientist role. To view all open positions at Verusen, visit verusen.com/careers/.
Join Verusen as an Onboarding Specialist! The Onboarding Specialist is an integral part of Verusen’s Onboarding Team, a team dedicated to working directly with the customer to transfer, load, and transform their data into the Verusen platform. As an Onboarding Specialist on the Onboarding Team, you will lead customers through the functional and technical work that goes into onboarding a new customer.
Responsibilities
Functional Lead on Customer Onboardings:
- Designated lead on customer onboardings, responsible for working with the customer to transform, load and map their data into our dev and prod environments
- Utilizes dbt and SQL to map and transform customer data to the Verusen platform schema
- Advocates for the customer, serves as project manager on onboardings, drives projects to an on-time completion, and works cross-functionally to continuously improve our internal operations
- QA of data and configuration during an onboarding by conducting unit test cases and developing and running SQL pre and post transformation queries for data validation
- Assesses functional requirements with the customer and serves as project manager through the design and implementation of automated data transfer solutions, including cloud connectors, on-prem connectors, and python scripting
- Assist with design of automated data transfer solutions including cloud connectors, on-prem connectors, and python scripting
- Will engage with the customer in later phases to lead efforts around additional data sources, plants, etc.
Pre-Sales Support:
- Supports the pre-sales process by facilitating the discovery of functional and technical data requirements
- Works with the sales engineer by conducting data transfer conversations with the customer’s IT team, including automated data feed options
- Ingests subsets of customer data and transforms to a schema utilized for data analysis
- Acts as the primary point of contact once the customer deal has been signed to begin the kickoff process for data onboarding
Product-Level Subject Matter Expertise:
- Develop a comprehensive understanding of our enterprise software platform, its features, and its benefits.
- Utilize product knowledge to lead customer conversations during the onboarding phase around customer needs and wants for the Verusen platform
- Understanding of how our product utilizes customer data to assess customer data capabilities to match our own software requirements
- Ability to work closely with the product and engineering teams around data gaps, feature requests, and customization needs
Qualifications
- 1-3 years of experience as an enterprise software technical product implementation consultant or business analyst
- Experience assessing requirements and capabilities of EAM or ERP softwares (SAP, Oracle, Maximo, Infor, etc.)
- Strong technical analysis of data with SQL and customer systems architecture for data ingest and transformation
- Familiar with tools/systems including dbt, jira, gitlab, snowflake, databricks
- Ability to manage multiple projects including timelines, resource management, and competing priorities
- Ability to lead conversation with customers and present product concepts, strategy, and vision
- Knowledgeable of and experience in Supply Chain or Inventory Management is a nice to have
- Ability to adapt to fast-moving and changing environment as the team and our product grows
What We Offer:
- Competitive compensation including equity incentives
- A key founding team role as part of an exciting growth journey
- Excellent benefits including medical, dental, vision, 401K and flexible PTO
- Great work-life balance
- Learning from the best - passionate co-workers and a hands-on and engaged leadership team
- Great colleagues and a social working environment
- Work that matters