Description
Voodoo is a tech company that creates mobile games and apps. With 7 billion downloads and over 150 million monthly active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta.
The company is one of the most impressive examples of hypergrowth in the ecosystem, having raised over $1B and backed by Goldman Sachs, Tencent, and GBL.
Voodoo is now a team of over 750 employees worldwide, we’re looking for talented individuals from across the globe to come and entertain the world with us.
Position Overview
As the first Customer Support Manager at our flagship game, you will play a pivotal role in establishing and leading our customer support efforts. Your mission will be to build upon the existing processes, and create an outstanding customer support experience that enhances player satisfaction and retention. You'll work closely with the game development team to develop strategies, processes, and best practices for the support team, ensuring that our players receive efficient, friendly, and effective assistance.
Position Overview
As the first Customer Support Manager at our flagship game, you will play a pivotal role in establishing and leading our customer support efforts. Your mission will be to build upon the existing processes, and create an outstanding customer support experience that enhances player satisfaction and retention. You'll work closely with the game development team to develop strategies, processes, and best practices for the support team, ensuring that our players receive efficient, friendly, and effective assistance.
